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The Loss Prevention Manager position in a Distribution Center is responsible for developing, implementing, and managing strategies to reduce losses in the facility. Their role is crucial in managing all aspects of loss prevention, including: Physical Security, Contracted Security Guard Staff, Access Control, Inventory Management, and all safety programs.

Who We Are

At Bob’s, we have fun, we love what we do, and it shows in our expansive growth! Bob’s Discount Furniture is more than just a furniture store. We are one of the fastest growing omni-channel furniture retailers in the country with 165 stores in 24 states.

How We Will Support You

At Bob’s we understand there are many companies you can choose to work for, so, along with exceptional opportunities for career growth we offer a fun team-oriented work environment and great benefits! Let us tell you more.

Benefits & Perks- We’ve got you covered! We believe in supporting our employees and their families in the best ways possible is a top priority. We focus on three core wellness pillars: Emotional, Physical and Financial. Below are just some of the benefits that we offer:

• Feeling under the weather, we’ve got you covered! We offer Nationally provided Medical, Dental and Vision Insurance

• Paid Vacation, Personal Days, Sick Days, Holidays, work anniversary and your Birthday! After all, your birthday should be a holiday

• 401(k) Profit Sharing Plan with a Generous Company match!

• Pet Insurance to help keep your furry friends happy and healthy

• Life insurance – Employer-paid basic Life Insurance, with the option to add Voluntary Life Insurance as well!

• Financial Planning, Voluntary Legal Benefits and Wellness Plans

• We already offer value priced furniture, but on top of that we offer a Generous Employee Discount starting on your 1st day!

• Additional Employee Discounts through the “Hays Perks discount program” offering hundreds of online discounts from your favorite merchants.

• And so much more!

Culture and Core Values- At Bob's we have a set of core values that shape the decisions we make every day and help define our company culture. These values comprise what we call "The Bob's Way." Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability and Fun.

DIVERSITY IS A CORE VALUE AT BOB’S

At Bob’s Discount Furniture, we want you to feel at home. Whether you’re shopping with us or a part of the Bob’s team, we want you to know that you are valued, appreciated, and free to be who you are.

We are committed to creating a place as diverse as the communities we serve.

Learn and Grow- We believe in developing our team members and helping them grow both personally and professionally! We promote Professional Development: In-person, virtually and offer an infinite library of on-demand classes in Workday Learning. We also offer Tuition Reimbursement as well as the BDF Education Foundation Scholarship Program open to employees and their dependents. Want to grow at Bob’s professionally? We look to promote from within our organization by having robust succession planning in place to ensure that our team members have the opportunity to advance their careers.

Job Responsibilities

• Loss Prevention Strategy:

• Develop, implement, and oversee comprehensive loss prevention programs aimed at minimizing inventory shrinkage, theft, and fraud.

• Analyze data to identify trends, risks, and opportunities to enhance loss prevention efforts.

• Security Management:

• Ensure that the facility is secure by managing access control systems, CCTV, alarms, and other security technology.

• Conduct regular security audits and inspections to ensure compliance with company policies and procedures.

• Incident Investigation:

• Lead investigations into incidents of theft, fraud, workplace violence, and other security-related matters.

• Collaborate with law enforcement, legal teams, and other stakeholders as needed during investigations.

  - Maintain detailed records of incidents and corrective actions taken.

• Training and Awareness:

• Develop and deliver loss prevention training programs for employees, including awareness of security protocols and procedures.

  - Foster a culture of awareness and accountability among staff regarding loss prevention.

• Safety Management:

• Conduct regular safety and risk assessments to identify potential vulnerabilities within the distribution center.

• Manage all safety programs, including incentive programs, safety committees, ATI (athletic training resource), and assure appropriate accident investigations.

• Implement corrective actions to mitigate identified risks, ensuring continuous improvement in operational safety practices.

• Compliance and Reporting:

• Ensure compliance with all relevant local, state, and federal regulations related to loss prevention and security.

• Prepare and present reports on loss prevention metrics, incidents, and corrective actions to senior management.

• Collaboration:

• Work closely with other departments such as Operations, Human Resources, and Safety to ensure an integrated approach to loss prevention.

  - Partner with external vendors or consultants as necessary to enhance security measures.

• Leadership:

• Manage and mentor a team of contract security officers, providing guidance and support to ensure effective performance.

• Lead by example in promoting a proactive loss prevention mindset throughout the distribution center.

Competencies

• Knowledge, understanding, and ability to execute all facets of Safety Initiatives within the DC’s.

• Ability to manage business relationships with vendors, contractors, HR partners and Operations Managers.

• Knowledge, understanding, and ability to manage all physical security protocol and equipment within the DC’s.

• Excellent communication and interpersonal skills.

• Strong analytical and problem-solving skills.

• Proficiency in security technology such as CCTV, access control, and alarm systems.

• Ability to work in a fast-paced environment and manage multiple priorities.

Supervisory Responsibility

The Loss Prevention Manager has no direct reports.

Work Environment

The majority of the DC Loss Prevention Manager Role will be completed in their assigned DC, with expectations of occasional travel for department meetings, and in support of LP global initiatives.

Physical Demands

This role is office based work

Expected Hours of Work and Travel

Hours of work in this role is predicated on business needs, with expectations between 40 and 50 hours per week. Travel expectations are minimal.

Required Education and Experience

A Minimum of 5 years of experience in Loss Prevention Management, preferably in distribution or logistics operations.

Preferred Education and Experience

OSHA 30 General Industry Certification

Wicklander Zulawski or comparable Certification in Interview and Interrogation

It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

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