Job Information
House of Blues LN Concerts, National Account Manager - Special Events in United States
Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
Job Summary: Responsible and accountable for driving new, incremental national Special Events sales.
Responsibilities
Meet and exceed monthly, quarterly and yearly financial goals.
Work in unison with Vice President – National Sales to secure new, incremental sales.
As assigned, generate new national leads to increase size of National Sales database via cold calls and market prospecting to include, but not limited to, corporations, DMCs, incentive houses, Tour & Travel companies, meeting planners, associations, non-profits, etc. as assigned.
Proactively solicit new business opportunities via sales calls and in-person client presentations.
Identify key clients to create and solidify master agreements, discount/incentive programs and preferred status. Manage and track account activity.
Act as liaison between national sales clients and venue sales teams for national account needs.
Validate and secure space availability for new opportunities, negotiate contractual points and close deals.
Handle initial phone call and electronic inquiries in a timely manner within 24 hours.
Maintain files - Caterease and Rome – for all national clients.
Complete working knowledge and expertise in use of our various systems - Caterease, Cendyn, Exact Target, Rome, Hoovers, etc.
In conjunction with Vice President of National Sales, represent LNSE with organizations directly related to the hospitality industry such as MPI, ISES, HSMAI and NACE.
Assist in the development of national sales collateral and campaigns.
Provide support for industry trade shows and events attended by LNSE.
Ensure and monitor that all required reports (SEO’s, monthly calendar, contacts made, forecasting, trackers, financial rectification, ROME flashes, initiatives, etc) are fulfilled and distributed in a timely manner for proper planning.
Understand all operational department responsibilities, capabilities and limitations, to ensure maximum guest satisfaction and operational communication.
Fulfill expectations outlined within the strategic monthly sales plan, monthly initiatives, SMART plan, annual goals, competitive analysis and other reports requested / required.
Maintain Live Nation Standards for policies and procedures as outlined in the Code of Conduct and Employee Handbook.
Job Qualifications/Requirements:
Minimum of 5-years working in the Special Events sales industry.
Must have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette.
Skilled in interpersonal communications, organizational concepts, financial acumen, and team building.
Ability to delegate, follow up, relate to staff and guests / clients in a positive effective manner.
Working knowledge of local and regional markets, computer systems (Windows environment, spreadsheet, databases, word processing), and excellent client relationships.
High school diploma required (Bachelor degree preferred)
Physical Demands/Working Environment:
Flexible Schedule (days/nights, weekends)
Travel 50-75%
Ability to work in a very fast paced environment with considerable noise and interruptions.
Must be able to change activity frequently.
Ability to walk and stand for long period of time.
In addition to the performance of essential job functions the Special Events Sales Manager – National Accounts will be evaluated on the following qualities:
Professional Appearance
Punctuality and Attendance
Attitude and Teamwork
Job Skills / Productivity
Communication (Written and Verbal)
Adherence to Company Policies
Working Relationships
This job description is a summary of duties, which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice.
BENEFITS & PERKS - Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:
HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
YOURSELF: Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets
WEALTH: 401(k) program with company match, Stock Program Reimbursement
FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support
CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
OTHERS: Volunteer time off, crowdfunding network
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.
HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee’s salary history will not be used in compensation decisions.
The expected compensation for this position is:
$84,000.00 USD - $105,000.00 USD
** Pay is based on a number of factors including market location, qualifications, skills, and experience.