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Cvent Learning & Development Specialist, Corporate Training in United States

Cvent has an opportunity for a Learning & Development Specialist for our Corporate Training team who will help design, plan, implement, and evaluate high quality training on Cvent products and services for new hires and existing employees.

This is an exciting opportunity to join a dynamic, growing learning & development team that is primarily responsible for the onboarding of new hires. The ideal candidate will be passionate about helping others develop, excited about technology and eager to partner with internal stakeholders in the development and delivery of training.

This position will report to the Corporate Training Team Lead in Client Services. This role will be based in the McLean, VA office.

What You Will Be Doing:

  • Deliver Instructor Led and Web-Based training to new hires and existing employees on Cvent software products, as well as topics including processes, procedures and soft skills

  • Conduct front-end analysis to identify instructional goals; performance gaps, and needs assessment

  • Translate needs analysis and functional specifications into an audience-appropriate, clear, and concise course design

  • Partner with L&D leaders and line of business leaders to assess training needs and design training approach

  • Create and maintain curricula (course outlines, instructional presentations, training aids and assessments)

  • Contribute to the effective development, coordination, and presentation of product training for all employees including role specific training and new hire onboarding through Cvent University (US and India offices)

  • Coordinate internal training sessions including, and not limited to scheduling conference rooms, having materials prepared, checking technical specs, etc.

  • Assist with the development of new testing and assessment processes

  • Contribute to the Learning Management System (LMS) with videos, courses, and other training tools

  • Evaluate the effectiveness of training programs and provide feedback to management and leadership

What You Need for This Position:

  • 2+ years of solid experience leading instructor-led training (in person and virtually) or 2 years of experience with Cvent’s products

  • Excellent Interpersonal, presentation, and verbal and written communication skills

  • Instructional Design, Information Technology, or equivalent education and experience

  • Experience in designing and developing instructor-led training programs preferred

  • Ability to quickly learn and implement new and complex ideas, relay those concepts to others, and apply appropriately

  • Strong organizational, planning, project management, and problem resolution skills

  • Ability to act independently as well as collaborate with colleagues to achieve needed results

  • Ability to remain agile in a fast-paced, constantly changing environment

  • Ability to travel up to 25% (International and Domestic). These trips may range from several days to several weeks at a time, depending on training requirements

  • BA or BS is highly desired

At Cvent we celebrate, support and are committed to creating a diverse and inclusive environment. We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other legally protected characteristics.

Cvent maintains a drug-free workplace.