Via General Manager, Partner Operations in United States
Partner Operations owns day-to-day operations and execution for our transit solutions around the world. As a General Manager on one of our business line teams (Paratransit, Direct-to-Consumer, Transportation as a Service) you won’t be working from a playbook – you’ll be writing it.This is an opportunity for a truly outstanding entrepreneur to shape the operation of our game-changing services. You’ll need to be an operations expert, a consummate marketer, great with clients, and an exceptionally creative problem solver. What You’ll Do: * Own the P&L; set aggressive targets and chase results * Oversee all operational and financial aspects of managing Via’s revolutionary turn key transit solution in new and existing markets, working closely with Via’s operations, marketing, and technology development teams * Design operational strategy and push execution; continuously working to scale processes and systems to drive rapid growth * Set ambitious growth goals, then tirelessly work to exceed them * Be the face of Via; develop relationships with local partners, public officials, key players, and community leaders * Translate business agreements into fully operational transit systems - similarly, identify operational opportunities and transform them into business value * Be a leader and work with different team members: foster a collaborative, cohesive, and energetic presence * Ensure operational excellence, customer satisfaction, and an unbelievable product every day Who You Are: * Independent self-starter: you thrive in fast-paced environments and feel comfortable with a very high level of responsibility * No-nonsense thinker: you have sound business sense and make data-driven decisions * Detail-oriented executor: you’re obsessively action-oriented * An exceptional leader: people love working with you and for you * Savvy and tactful communicator: you intuitively find the right tone in every situation * Preternatural entrepreneur: you’re excited to build a new business from the ground up and shape the strategic direction of our company * 5+ years of work experience, prior P&L management and/or client management experience a plus * Hold a Bachelor’s Degree with a record of exceptional academic and professional achievement What Catches Our Eye: * Hold a Masters in Business Administration (MBA) We’re Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility — the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provideseveryone with accessible, efficient, and affordable ways of getting around. With the addition of Remix into our portfolio, we created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.*We’re committed to building and nurturing a team as diverse as the communities we serve. Bringing transportation equity to the world begins with championing equal opportunity in our own offices. All backgrounds, identities, and voices are welcomed and celebrated here. Ready to join the ride? Via offers above market compensation packages and benefits, including equity, health insurance, and relocation assistance. Via is an equal opportunity employer. *Via is an equal opportunity employer.