Job Information
MTF Donor Screening Specialist, Statline in United States
Overview/Risks
The Donor Screening Specialist will coordinate all functions and documentation of information related to the donor referral process. Screen and evaluate donors with referring agencies to ensure potential donors meet medical criteria for donation. This role will perform and coordinate all Triage functions and determine medical suitability with processors. Manage work flow of referrals from initial contact through secondary medical screening of a donor. Donor Screening Specialist will serve as a representative of Statline; to interact and communicate with referring agency personnel, processors and other key individuals and groups in a manner that will reflect positively on the organization. Position must display respect for the donor and donor family at all times and maintain donor confidentiality.
Work Schedule (Days & Hours)
Varies, 14:00-22:00 MST
Responsibilities
Answer incoming calls in a timely and professional manner. Listen and respond to caller’s requests and information while utilizing electronic software for documentation.
Provide in-depth medical screening of potential donors to determine general suitability for organ, tissue, and eye recovery through evaluation of information provided by the referring individual and related documents/records as provided.
Conduct state donor registry checks as applicable for all potential donors.
Work professionally and efficiently through the use of electronic tools to collect all information as requested by clients to determine potential for donation.
Screen donor information with appropriate processors as outlined through client processes.
Relay all known information and update to appropriate agencies regarding cases status.
Document all organ import offers and contact necessary personnel in a timely manner.
Maintain current knowledge base with latest FDA, AATB, and industry standard changes.
Perform Quality Assurance responsibilities as defined by standard operating procedures
Provide appropriate information as supplied by the client to the general public regarding donation.
Attend departmental meetings and completes required training and readings to ensure compliance and to remain current on tissue banking issues & standards.
Perform other duties as assigned.
Qualifications
MINIMUM QUALIFICATIONS
Education: High School Diploma/GED
Years of Experience: 1 - 3 years
Other: Clinical hospital, public health, tissue banking, eye banking, OPO or transplant experience.
Specific Licenses and/or Certifications: Other
Other: LPN, MT, MLT, EMT, Paramedic, OR Tech, CEBT or equivalent job experience.
Specialized Knowledge, Technical Skills, and Abilities:
Knowledge and understanding of medical terminology and disease pathology
Strong customer service skills
Strong interpersonal skills
Ability to work both independently and collaboratively as part of a team
Ability to listen, speak, and record information simultaneously
Exhibit critical thinking skills and detail orientation
Strong computer skills (maintain a minimum of 30 wpm)
Ability to multi-task
Ability to work in a virtual environment
PREFERRED QUALIFICATIONS
Education: Bachelor's Degree
Years of Experience: 1 - 3 years
Other: Two or more year’s patient care or industry related experience
Specific Licenses and/or Certifications: Other
Other: CTBS, CTB, CCTC. CPTC
Specialized Knowledge, Technical Skills, and Abilities:
Strong understanding of diseases processes/pathology
Understanding of organ functionality
Understanding of donor management process up to recovery
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Job Location US
Type Full-Time
Category Communication Center (Statline)
Shift 2nd Shift
Job ID 2023-6854