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Bon Secours Mercy Health Director Performance Improvement - Clinical (Remote) in United States

Thank you for considering a career at Bon Secours Mercy Health!


Work From Home - Nationwide

Continuously identify innovative new ways of working to drive value capture and improved operational performance; scale these innovations across the system and sustain impact through focus on change management and capability building

Essential Responsibility:

  • Instill a culture of continuous performance improvement identification and scaling best practices

  • Identify process, technology and people issues through observation, stakeholder engagement, and quantitative analysis

  • Develop solutions with cross-functional buy-in with relentless focus on agility

  • Enable and unlock significant financial impact (>$1B) on transformation initiatives (e.g., nursing, throughput) and improvements in care delivery

  • Spot potential implementation risks and proactively raise and resolve with owners and executives at facility, market, group and system level

  • Codify best practices and scale standardization efforts across the ministry

  • Develop and track financial and KPI impact of process improvement efforts

  • Develop a suite of analytics that enable real-time reporting and help identify further opportunities in collaboration with analytics team

Qualifications , Knowledge, Skills and Experiences:

  • Education: Clinical Degree Required (e.g. BSN, MSN, MD, DO, PharmD, or similar field)

  • Licenses: Nursing License or MD/DO preferred

  • 3-5+ years of clinical experience or operational background in a healthcare environment

  • Demonstrated knowledge of regulatory and accrediting bodies, regulations and standards

  • General experience and knowledge of performance improvement methods such as Root Cause Analysis, FMEA, Six Sigma, Lean Six Sigma, Rapid Cycle PDSA, GAP Analysis, and Reengineering

  • Clinically skilled profiles to drive change with clinical leaders, e.g. RN or other clinical staff with management and operational background

  • Experience and working knowledge of operations in (some of) the following areas of expertise:ambulatory, medical group ad hospital operations; pop health programs, managed care and revenue cycle

  • Ability to build consensus with stakeholders across the ministry

Bon Secours Mercy Health is an equal opportunity employer.

We’ll also reward your hard work with:

  • Comprehensive, affordable medical, dental and vision plans

  • Prescription drug coverage

  • Flexible spending accounts

  • Life insurance w/AD&D

  • An employer-matched 403(b) for those who qualify

  • Paid time off

  • Educational Assistance

  • And much more

S cheduled Weekly Hours:


Work Shift:


SS Corporate - Administration

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia , which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com .