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Netflix Coordinator, Law Enforcement Response in United States

About Netflix

With over 250 million streaming members in 190 countries, Netflix has been on the leading edge of a deep transformation in the entertainment business. As Netflix expands, we continue to look for the best and brightest talent to scale with our growth opportunities. Visit our culture memo (https://jobs.netflix.com/culture) and long-term view (https://www.netflixinvestor.com/ir-overview/long-term-view/default.aspx) to learn more about the unique Netflix culture and the opportunity to be part of our team.

About the role

Do you have great attention to detail, solid communication skills, and want to work on interesting legal issues in a fast-paced, collaborative, innovative environment? Netflix is seeking a motivated, highly organized, detail-oriented candidate with strong judgment and stellar communication skills to join our Law Enforcement Response Team.

The Law Enforcement Response Team sits within the Corporate Legal organization and is responsible for the law enforcement response program. As a coordinator on the LatAm team, you'll handle legal inquiries, conduct investigations, coordinate with various departments to gather information, craft responses, and ensure our compliance with laws, primarily focusing on those applicable to the countries in Latin America. The position is based in São Paulo, reporting to the Manager of Law Enforcement Response Team in Brazil. The team works in collaboration with the Privacy and Security counsel, the CS Investigations & Response Team, and many other cross-functional teams in carrying out their responsibilities. Though part of the Legal Team, being an attorney is not a requirement for this role.

Responsibilities:

  • Triage, index, analyze, and accurately respond to a variety of legally and time-sensitive requests from law enforcement authorities;

  • Review data and data productions in response to valid legal requests;

  • Organize, log, and maintain accurate internal documentation and metrics to support our law enforcement response program;

  • Provide high-quality support both verbally and in writing to law enforcement authorities.

Desired Skills & Experience:

  • Experience responding to privacy, data disclosure, and other legally sensitive inquiries is not required but is strongly preferred.

  • Experience with operational workflow systems, project management, and familiarity with database queries is highly desirable.

  • Ability to understand legal documents and data disclosure inquiries from law enforcement authorities and respond concisely under applicable laws and our policies.

  • Superior organizational skills, extraordinary attention to detail, and a mindset that processes can constantly be improved.

  • Ability to communicate and represent Netflix before law enforcement authorities.

  • Strong analytical and technical skills, with the ability to review data and identify trends.

  • Ability to maintain a positive, constructive attitude in ambiguous situations and to manage complexity and high pressure in a productive manner.

  • Self-starter and fast learner who can work independently while using impeccable judgment.

  • Possess situational awareness to identify and escalate matters that require urgent attention.

  • Proficiency in Excel and the Google suite of applications in a business environment (Gmail, Docs, Sheets, Slides, Drive, etc).

  • Ability to work in an open, feedback-driven culture.

  • Fluency in Portuguese and English is required - extra points if you are fluent in Spanish.

We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status.

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