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Contract Administrator

At ZOLL, we're passionate about improving patient outcomes and helping save lives.We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.ZOLL Acute Care Technology, a division of ZOLL Medical Corporation, is a healthcare software solutions provider that empowers hospital, EMS and Fire, and billing/accounts receivable (AR) teams to deliver more—from better patient outcomes to operational efficiencies and greater revenue capture. Our business exists to help save more lives through data-driven innovation and interoperability, opening new pathways for our customers to achieve the highest levels of care, collaboration, and reimbursement.Job SummaryAs a Contracts Administrator, you are an essential member of the Accounting Operations Team. You will process and interpret assigned contracts, build strong, lasting relationships, address account issues, and provide an exceptional customer experience with every interaction.Essential Functions

• Perform accurate and timely processing of complex SaaS and software contracts in Zuora, ensuring established deadlines are met

• Manage and administer assigned contracts, maintaining a thorough understanding of each contract

• Interpret and evaluate invoices in order to provide excellent and accurate customer support

• Analyze and address customer concerns via phone and email, using analytical, problem solving, and research skills to manage account issues through resolution

Required/Preferred Education and Experience

• Bachelor's Degree in Finance, Accounting or related field

• 1-3 years of experience processing contracts in a professional, team environment

• Experience with Zuora and Salesforce

Knowledge, Skills and Abilities

• SaaS and/or Software contract knowledgeAdvanced knowledge of Excel

• Passion for “digging into the details”, researching data, and taking the initiative to validate data and make recommendations based on findings

• Excellent work ethic, able to multi-task and manage to deadlines without compromising detail and accuracy

• Collaborative with a desire to work in a team-oriented environment

• Service oriented, able to build partnership with internal and external stakeholders

• Excellent communication skills both written and verbal

  Salary for this role is 60K-65K annually. Final compensation will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and location.

  If you would like to be considered for this role, we are asking that all applicants please apply by the end of the day on Friday, September 27th, 2024.

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

ZOLL appreciates and values diversity. We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, gender identity, genetic information, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.