Job Information
Thrive Communities Compliance Specialist Lead, Affordable Programs in United States
Feel Seen at Thrive!
Company Information: Learn more about Thrive Communities here.
Salary: $80,000 - $85,000
Schedule: Full-time; Monday - Friday
Our purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted one of Washington's best workplaces 8 years in a row, and Portland’s best workplaces 2 years in row, Thrive builds on its culture by offering the following benefits:
Unlimited Vacation + accrued sick leave
Paid Birthday Off, Day of Service, Personal Day
Generous Employer Matched 401k plan!
Medical benefits effective 1st of the month following your start date!
100% employee medical & dental insurance paid for non-tobacco associates, 80% covered for tobacco using associates
Optional HMO dental plan including adult and child orthodontics
Vision option
$20,000 life insurance policy
Long-term disability coverage
24 hour Employee Assistance Program/Hotline
Discounted Pet Insurance rates + additional voluntary benefit options
$300 annual professional development/tuition reimbursement
Training opportunities and career progression/growth plans!
Compliance Specialist Lead, Affordable Programs Purpose:
The Compliance Specialist Lead, Affordable Programs assists in the oversight, preparation and delivery of affordable housing files for Affordable properties to ensure on-going affordable housing program(s) compliance and adherence o local, state and federal regulations and operational policies. The Compliance Specialist Lead, Affordable Programs will work in collaboration with property management teams.
Compliance Specialist Lead Job Responsibilities:
Team Leadership
Lead a team of Affordable Compliance Specialists.
Approve timecards and ensure time is properly allocated.
Address performance concerns.
Responsible for team recognition and keeping up morale.
Provide training, coaching and guidance on local affordable programs.
Complete all tasks of a Compliance Specialist including:
Process and submit for review all affordable files assigned with the lease up properties assigned.
Obtain copies of first year files, review for completeness and arrange for proper electronic storage.
Report potential non-compliance issues to the Compliance Manager.
Assist as needed with the completion of the Tenant Selection Plan (TSP), Affirmative Fair Housing Marketing Plan (AFHMP) and Language Assistance Plan (LAP) for the property as well as any other documents as required.
Ensures the third-party compliance software is being used properly.
Train and support on-site Occupancy Specialists and Leasing Consultants as needed.
Arrive with necessary tools to complete assigned tasks at destination such as use of/access to of computers, forms, templates, on-line training, webinars, etc.
Oversee the annual reporting process for all affordable sites.
Assist with updates on program rules and standard operating procedures.
Assist with projects an/or other Property Management Operations activities as needed and assigned by the Compliance Manager.
Desired Skills & Experience
Proven experience and knowledge of Low-Income Housing Tax Credit (LIHTC) programs along with other affordable programs.
1 - 2 years of on-site property management experience in leasing and/or certification processing.
Experience in Yardi/CRM preferred.
Desired Competencies
Be able to arrive independently at specific locations on time.
Able to interpret and understand tenant file information and complex documents like regulatory agreements and program regulations.
Detail oriented with the ability to provide accurate and timely documents and reports.
Ability to work in a fast-paced and customer service oriented environment.
Understanding of industry terms and their meaning.
Proficient in Microsoft Office applications, including Excel, Word and Outlook.
Demonstrates strong judgement and critical thinking skills.
Communicate clearly both verbally and in writing in English, including the ability to provide technical assistance on reporting complex compliance issues in a simple, straightforward manner to residents.
Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude.
Exercises strong problem-solving skills.
Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.
Strong time-management organizational and prioritization skills.
Strong attention on resident retention.
Ability to de-escalate conflict and remain calm and courteous at all times.
Respects and understands diverse cultural and socio-economic backgrounds.
Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.
Specific and thorough in communication with residents, vendors, subordinates, support departments, ownership and leadership.
Proactive problem solving and resourcefulness.
If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.
Working Conditions & Physical Requirements
Works at the Thrive Home Office in an open office environment along with working at other properties in Thrive's Seattle portfolio.
May require a driver's license and insurance. Must be willing to travel in the Greater Seattle Area as necessary.
Stand and walk or sit alternatively depending on specific needs of the day. Estimated 70% of time is spent sitting at a desk and 30% standing/walking
Constant need (66% to 100% of time) to perform the following physical activities:
Writing/Typing – Laptop/Keyboard, notes
Grasping/Turning – Telephone, doorknob use
Finger dexterity – Typing, operation of office equipment
Lifting/Carrying (paperwork, deliveries, files, miscellaneous):
20 – 25 lbs (Occasional need, 1% to 33% of the time)
Less than 20 lbs (Frequent need, 33% to 66% of the time)
Under 10 lbs (Constant Need, 66% to 100% of the time)
For more information regarding the work environment, physical, and mental requirements, please contact Careers@thrivecommunities.com.
Equal Employment Opportunity
Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.
Background Check & Drug Screen Policy
Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.
The 4-panel drug screen tests for the following:
Amphetamines including Methamphetamine
Cocaine Metabolites
Opiates including Codeine and Morphine
Phencyclidine ("PCP")
Thrive Communities reserves the right to modify this policy at any time without notice.