Job Information
San Mateo County, CA Clinical Services Manager I - Nursing - BHRS-Limited Term (Open) in United States
Clinical Services Manager I - Nursing - BHRS-Limited Term (Open)
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Clinical Services Manager I - Nursing - BHRS-Limited Term (Open)
Salary
$170,268.80 - $212,846.40 Annually
Location
County of San Mateo, CA
Job Type
Limited Term
Job Number
D144BF
Department
Behavioral Health and Recovery Services
Opening Date
01/06/2025
Closing Date
1/27/2025 11:59 PM Pacific
Bargaining Unit
50D
Description
Benefits
Questions
Description
San Mateo County Health's Behavioral Health and Recovery Services (BHRS) Division has an exciting opportunity for an experienced Clinical Services Manager (CSM) of nursing in Behavioral Health and Recovery Services. This position has a leadership component and will be part of the Management leadership team. This CSM Nursing Manager will provide clinical supervision, consultation and training to the Community Mental Health nurses who provide services to adult outpatient and field-based teams. In addition to the leadership role, this position will provide direct services to the Older Adult System of Integrated Services (OASIS) and the Collaborative Care Team (CCT). The OASIS team is a community field-based mental health services program who serves older adults with serious mental illness, co-occurring disorders, and complex medical conditions at their place of residence. The Collaborative Care Team (CCT) is a field-based specialty team providing clinical services to adult clients placed at our contracted facilities out of county. This specialty team serves clients who are diagnosed with serious mental illness and have complex behavioral health needs (substance use, psychiatric, and medical) and require a high level of support.
The clinical nurse manager role is a new role that is a being piloted for 1 year. The Clinical nurse manager will provide clinical supervision for the Community Mental Health nurses, participate in the overall management of division and inter-division nurse issues, provide clinical supervision, train and provide orientation to a dedicated and experienced nursing team. The Clinical Nurse Manager Will Co-Chair the Infection Control Committee (ICC). The Clinical nurse Manager will report to the Deputy Director of Adult and Older Adult Services and receive clinical supervision and training from The BHRS Medical Director or their designee. Direct client care assignments will be assigned by the unit supervisors of the designated field-based team.
The CSM nursing manager direct care role, will provide nursing support to both the OASIS team and the CCT team by providing psychiatric assessments, clinical case management services, medication therapy and individual, group and family counseling. They will work with acute hospitals and community resources to coordinate clients' clinical care and recovery services.
This Limited Term assignment is currently for a duration of one year however, based on need it can be extended up to three years.
This position will have an office located at 2000 Alameda De Las Pulgas but will travel throughout San Mateo County and out of county.
The ideal candidate for this position will have:
A Master's degree in Psychiatric Nursing.
A minimum of one-year experience in an outpatient community mental health setting.
Skill in establishing and maintaining productive working relationships with consumers, families, and contract providers.
Skills and knowledge of principles and practices of supervision which includes development of medical/nursing policies, procedures and protocols.
Ability to organize, coordinate and evaluate nursing services to ensure quality client care and conform to all prescribed standards.
Ability to analyze nursing service delivery problems and develop recommendations and consult with executive management to resolve concerns.
Experience training nursing staff and experience providing clinical supervision
Knowledge of current psychiatric nursing practice including psychopharmacology and the medical issues associated with serious mental illness.
Knowledge of the behavioral health needs of adults with serious mental illness and co-occurring disorders.
Knowledge of the principles of psychiatric rehabilitation and recovery.
Experience in providing individual and group skill-based psychoeducation.
Experience in the geriatric population and experience in collaborating with older adult services providers in the community.
Great organization skills.
Attention to detail.
Excellent written and verbal communication skills.
Willingness to work as a team member.
Experience working within a multi-disciplinary team as a direct service provider.
Bilingual Spanish skills preferred.
This is a limited term, at-will position. Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan. The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.
Examples Of Duties
Duties may include, but are not limited to, the following:
Provide clinical supervision to nursing staff.
In collaboration with Medical Director and Deputy Director of Adult and Older Adult Services will monitor adherence to medical/nursing policies, procedures and protocols and develop nursing policies, procedures and protocols as needed.
Provide orientation, training and clinical supervision to Community Mental Health Nurses providing services in outpatient/field-based settings.
Work in collaboration with the administrative supervisors of the Community Mental Health Nurses.
Provide medication support, including administration of psychiatric injectable medications to clients with prescribed psychiatric medications in clients’ homes or other community settings.
Provide medication support, monitoring of anti-psychotic medications (i.e. Clozaril/Clozapine) which includes weekly lab value reviews and working with the assigned psychiatrist to monitor the client.
Review client’s lab values and address critical results as needed.
Conduct psychiatric admission assessments.
Develop care plan with the client.
Participate in case conferences, complex case conferences and provide care coordination and collaboration with all members of the client’s treatment team, including partners in primary care, specialty care, private providers, Health Plan of San Mateo and Community based organizations (CBOs).
Provide case management, linkage and referrals to programs and services to meet the client’s housing, financial and other psychosocial needs.
Participate in program conferences, staff development, and professional growth activities.
Provide crisis intervention services including evaluating clients and referring clients to appropriate resources.
Observe, record, and report clinically significant changes in the client's condition.
Conduct home visits when needed and appropriate.
Provide physical and mental health information services on a formal or informal basis.
Participate in the development, implementation and evaluation of mental health service programs.
Provide psychoeducation to clients and families.
Travel to clients’ homes, board and care facilities and other community locations in and out of San Mateo County.
Perform related duties as assigned.
Qualifications
Licensure/Certification: Possession of a valid California license as a Registered Nurse (R.N.).
Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is three years of professional nursing experience in an accredited hospital or clinic, of which at least one year included responsible supervisory experience, unless otherwise specified below in the additional qualifications.
Knowledge of:
Nurse Practice Act.
Principles and practices of nursing and clinical systems, including safety and infection control practices.
Principles and practices of community health care including current trends in research, treatment, prevention, education and related services.
Principles and practices of program management, including planning, implementation, and evaluation.
Principles of budget preparation and monitoring.
Principles of personnel training, supervision and evaluation.
State and other regulatory requirements for assigned unit or program.
Emergency Medical Services Act (EMS), relevant EMS regulations and functions, and public safety/law enforcement organizations, if assigned to EMS.
Principles and practices of public health, public health nursing, epidemiology, communicable disease control and prevention, emergency preparedness response and environmental health, if assigned to disease control and prevention and public health nursing programs.
Non-profit public/private entities, community/faith-based organizations and related state and federal agencies, as well target population for assigned program, if assigned to public health nursing programs.
Treatment and intervention practices for acute psychiatric population, if assigned to psychiatric nursing.
Third-party reimbursement systems, revenue streams, and other principles relevant to the financial management of operating rooms, if assigned to perioperative nursing.
Skill/Ability to:
Organize, direct, coordinate and evaluate nursing services that ensure quality patient care and conform to all prescribed standards.
Work cooperatively with other County departments and public and private organizations, including private medical providers.
Analyze service delivery problems accurately, develop recommendations and take appropriate action to resolve them.
Develop, evaluate and maintain accurate records; prepare complex and detailed written reports, procedures and contracts.
Communicate effectively with administrative, medical, professional, clinical and citizen groups.
Train staff and coordinate activities of contractors, volunteer groups and staff, as appropriate.
Conduct field public health investigations; administer immunizations, TB skin tests, and chemoprophylaxis; and perform venipuncture and collect diagnostic specimen, if assigned to disease control and prevention and public health nursing programs.
Maintain medical stability of acute and chronic conditions in a 24/7, non-medical setting, if assigned to correctional health nursing.
Lead multi-disciplinary patient care conferences, if assigned to psychiatric nursing.
Provide unit management and support during evening, off hours and weekends, if assigned to administration and designated as nursing supervisor.
Surgical scheduling systems, if assigned to medical-surgical nursing.
Application/Examination
Open. Anyone may apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.
The examination will consist of an interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or a screening committee may select those applicants whose education and/or experience appear to best meet the needs of the position based solely on the information provided in the application materials. Because of this screening process, all applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.
IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.
TENTATIVE RECRUITMENT SCHEDULE
DEADLINE TO APPLY: January 27, 2025, 11:59 PM
APPLICATION SCREENING: January 31, 2025
COMBINED PANEL/DEPARTMENTAL INTERVIEWS: February 11, 2025
About the County
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.
The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.
The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.
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Analyst: Carolyn Burns (010625) (Clinical Services Manager I - Nursing - D144)
Please visit https://www.smcgov.org/media/121036/download?inline= for a complete listing of all benefits for this classification.
Benefits are offered to eligible employees of the County of San Mateo. All benefits are subject to change.
As an additional benefit, the County offers extensive training, wellness and development programs designed to improve skills and enhance career opportunities. Most programs are offered on County time at no cost to you.
County employees are also covered by the federal Social Security system and earn benefits for retirement based on salary and time worked.
01
IMPORTANT: Applicants for this position are required to submit responses to the following supplemental questions. Your responses will give us additional information about your background and experience related to this position and will be used in the selection process. Be concise and specific. Neatness, clarity of expression, grammar, spelling and ability to follow instructions will be considered in the evaluation process. A resume will not be accepted as a substitute for your responses.
Proceed to supplemental questions.
02
Possession of a current California license as a Registered Nurse is required to qualify for this recruitment. Do you possess a current California license as a Registered Nurse? (Please include your license number on the Certificates & Licenses section of the application. A "No" answer will disqualify you from this recruitment.)
Yes
No
03
Possession of a Bachelor of Science in Nursing and a Master's degree in nursing or health-related field is strongly preferred for this recruitment. Which of the following do you possess? (Check all that apply. Please include information on the Education section of the application.)
Bachelor of Science in Nursing (BSN)
Master of Science in Nursing (MSN)
Master of Public Health (MPH)
Master of Social Work (MSW)
Master of Healthcare Administration (MHCA)
Master's degree in a health-related field (Specify in the Education section.)
None of the above
04
The ideal candidate has at least one year of outpatient/community-based mental health experience as an RN. Do you have at least one year of outpatient/community-based mental health experience as an RN?
Yes
No
05
Considering your paid psychiatric nursing experience, how long have you provided outpatient/community mental health services as a Registered Nurse?
5 years or more
3 years or more
More than 2 years but less than 3 years
1 year or more but less than 2 years
Less than 1 year
Never, but willing to learn
06
Describe your experience providing clinical supervision to behavioral health programs, including supervision of nursing staff who provide care coordination for adults with serious mental illness and substance use issues. Include a) the type of programs you clinically supervised; b) the number of line staff and supervisors you supervised; c) the scope of your responsibilities; d) types of policies, procedures developed and/or monitored. Please be specific.
07
Describe your psychiatric nursing experience working with an adult population with serious mental illness, co-occurring substance use issues, and complex or chronic medical conditions, in an outpatient/community mental health setting or other setting. Please be specific about a) your role b) population served c) work setting.
08
Please describe your understanding of the concept of health equity as it relates to individuals with serious mental illness. What steps or actions would you take to ensure the health equity of culturally diverse clients being served by our health system?
09
The County has an Employee Referral Program whereby current employees are recognized monetarily for referring successful applicants for employment into "hard-to-fill" positions. Were you referred to this position by a current County of San Mateo employee? Please provide the name of employee. (Must be provided at the time of application.)
Required Question
Agency
County of San Mateo
Address
County of San Mateo Human Resources Department 500 County Center, 4th Floor Redwood City, California, 94063-1663
Phone
(650) 363-4343
Website
https://jobs.smcgov.org
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