Experience Inc. Jobs

Location: Plano, TX/ Richmond, VA/ Hybrid Description:

• The open role is Business Control Specialist in Change Governance team.

• The role provides governance and controls to Permit to Operate process which is used for controls around significant tech changes.

  Key responsibilities:

• Engagement with all GT FLU change leaders for supporting Permit workflow

• Coordination with Permit participating policies control owners

• Analyze policies to ensure Permit controls are covering requirements for significant deployments

• Ensure effective written procedures and ensures accurate and updated documentation

• Work with second line Risk partners as required to ensure continued signoff from Risk partners on our procedures and documentation

• Participate in various Change forums to ensure Change Community is kept updated with any changes/updates to the tech deployment process

  Required Skills:

• Owns process, design and execution of Change controls related to significant tech deployments

• Work on the day-to-day issues, queries from FLUs, Change partners and prioritizing the matters for discussions

• Serves as the subject matter expert for the process with stakeholders to include Risk, Audit

• Ensures comprehensive procedures reflecting end to end process

• Defines controls and measures performance of process on monthly/quarterly basis

• Executes appropriate governance routines, to ensure key stakeholder debate and discussion of process execution, risks, etc.

• Assesses process performance, emerging risks, themes from process deviations, etc. to identify and implement enhancements to the process

• Maintains a holistic understanding of systems/tools supporting Change process

• Pro-actively understanding responsibilities and manage tasks independently

• Supports change management deliverables and project documentation (issue/risk logs, status reports, requirements documentation, design documentation, project plans).

• Establish and maintain effective communication with team members and other key stakeholders

  Desired skills/experience: Knowledge/Experience with Enterprise change management tools such as PPRT, CECE, GCAPR, ITSM. As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.