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Catholic Charities of the Archdiocese Case Associate in United States

Bi-Lingual Spanish Speaking Preferred:

Essential Functions of the position are detailed below, and include any physical requirements below that.

  1. Handles a wide array of administrative tasks to ensure compliance with agency/programmatic policies and procedures, professional standards, external requirements of all relevant regulatory, licensing or accrediting bodies in the course of performing job expectations;2. Accurately and timely updates client files and program databases, as required by agency/programmatic policies and procedures, professional standards, and external requirements of all relevant regulatory, licensing or accrediting bodies in the course of performing job expectations;3. Handles all client complaints as well as crisis situations in consultation with their supervisory chain, in compliance with Agency/Programmatic policies and procedures and treats each case with sensitivity and expedience;4. Recognizes unsafe or potentially unsafe situations in order to take appropriate action to ensure safety at all times. Immediately communicates with chain-of-command when safety concerns arise. Responsible for implementing and enforcing all established safety procedures;5. Monitors residents' activities including child parent interactions/child care arrangements and overnights, particularly curfews and bed times and documents such activities, as required;6. Oversees menu planning, meal preparation, and the completion of cleaning chores and follows up, as needed;7. Accurately logs, stores, and tracks all in-kind donations;8. Must maintain a flexible schedule to work evenings, weekends, and/or holidays, as needed;9. Completes all required trainings;10. Works on special projects, as assigned.

XKneel and move from sitting, bending, kneeling or standing multiple times a day.XPush and pull objects up to 25 pounds.XClimb up and down up to 3 flights of stairs at a time.XLift up to 25 pounds.Additional Requirements:

Other Requirements Comply with program and/or Agency requirements related to (check all that apply).XBackground check, including any program specific requirements.Physical examinationTB TestingDrug TestingDriver's License and reliable transportationAgency-specified automobile insuranceAdditional Requirements:

Immediate Supervisor: Bi-Lingual Center DirectorDirectly Supervises: N/AIndirectly Supervises: N/A

Education and Experience Requirements:Relevant Education: Preferred: High SchoolMinimum: GED

Relevant Experience:Preferred: N/AMinimum: N/A

Certification/Licensure:Preferred: N/AMinimum: N/A

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