Job Information
Utica University Associate Director for Enrollment Technology in United States
Position Information
Job Title Associate Director for Enrollment Technology
Posting Number S00521
Position Type Full Time
Hours/Schedule Standard Utica University business hours: 8:00am -5:00pm Hours may vary based on operational needs.
Campus Main Campus, Utica NY
Date Position Available 09/16/2024
Posted Salary $70,000
FLSA Status Exempt
Benefits Eligible Yes
If yes, please select: All Benefits
Position Summary Information
Position Summary
Reporting to the Vice President for Enrollment Management and in coordination with the Associate Vice President for Enrollment Management, the Associate Director for Enrollment Technology is responsible for leading all technological aspects of the recruitment and enrollment process. Primary among those is the leveraging of Slate for Admissions to deliver efficient solutions that facilitate business operations throughout the Enrollment Management division. Utica University understands the importance of fully leveraging the impact of its technology investment. In addition to the support of a six-member operations team, the IITS division includes two FTE dedicated to support of the University CRM, Slate by Technolutions.
Location Remote Position
Application Deadline
Full consideration by:
Open Until Filled No
Major Responsibilities
Oversee the administration, configuration, and maintenance of the CRM system to ensure optimal functionality, data integrity, and user experience.
Ensure that the CRM is customized and enhanced to meet the evolving needs of the University, including system integrations, workflow automation, and user interface enhancements.
Lead efforts to innovate and optimize CRM processes, workflows, and systems to enhance operational efficiency, effectiveness, and student experience and generate reports, dashboards, portals, and actionable insights to inform decision-making and drive strategic initiatives across the University
Provide training, guidance, and support to campus users to maximize the utilization of CRM tools and resources for effective engagement and communication
Stay abreast of emerging trends, technologies, and best practices in CRM and higher education enrollment management.
Apply policies, procedures, and regulations to ensure consistent administration and compliance
Build tools, queries and solutions for EM, admission processes and campus partners
Develop admissions funnel reporting for undergraduate, graduate and external enrollments.
Support quality control efforts for admissions processes and communication
Establish a deep understanding of existing admission processes and procedures with an emphasis on performance improvements via the Slate system.
Serve as primary point of contact for Slate in the Admissions area and liaison with IT Slate support.
Support assessment of admissions via Slate generated reports and queries when necessary.
Driving Responsibilities
None
Travel
Supervises Enrollment Operations team
Education & Experience Qualifications
Bachelor’s Degree
3-5 years of experience with Slate by Technolutions with increasing responsibility
Excellent interpersonal, problem solving and organizational skills
Enthusiastic about applying system solutions to solve problems
Ability to work and lead teams remotely
Minimum Skills/Abilities
Ability to maintain confidentiality of records and information
Ability to interact with diverse populations
Strong problem-solving skills and willingness to innovate solutions.
Ability to manage multiple priorities, assess needs and develop timelines for implemented solutions
Ability to collaborate with others to identify problems and develop solutions.
Applicant Documents Instructions
All positions at Utica University support the University’s mission and values in part by being active members of an inclusive environment. Please describe in your diversity statement how you would see yourself incorporating this into this role.
In line with the University’s Affirmative Action Policy, there is no requirement or expectation that a candidate disclose their identity or membership in any protected class or group, either in the diversity statement or in other application documents submitted to the search committee. For additional information on what to provide in your diversity statement please reference the diversity statement guide at the following link: https://www.utica.edu/hr/media/Diversity_Statement_Guide.pdf
Additional information Visa sponsorship is not available for this position
EEO/AA Statement
Utica University is committed to affirmative action, equal opportunity and the
diversity of its workforce. All qualified applicants will receive
consideration for employment without regard to race, creed, color, sex,
pregnancy, ethnic or national origin, religion, marital status, age, sexual
orientation, gender identity, gender expression, veteran status,
disability, citizenship status, genetic predisposition, domestic violence
victim status, or protected status under applicable local, state, or
federal law.
Commitment to a Diverse and Inclusive Campus Community
Our community of students, faculty and staff reflect a diversity of experiences, opinions, and cultural backgrounds shaped by biology, society, history, and choice. Our community includes members who are diverse by virtue of their race, ethnicity, gender, sexual orientation, ability, religious and/or spiritual affiliations, and socio-economic status, as well as the number of other ways in which who we are influences how we see the world. Furthermore, we value and celebrate diversity, and this results in a commitment to multiculturalism. We believe that within the community of human persons, all cultures, perspectives, and beliefs about faith, ideals, taste and lifestyles are of equal value. Our diversity deepens our commitment to nurture a multicultural environment in which we engage with others and blend perspectives, to learn about diverse cultures, to explore who we are and where we come from and to accept one another without prejudice. The Utica University Mission and Values Statement includes a commitment to fostering diversity in perspective, background, and experience within an environment that is dedicated to the freedom of expression and the open sharing of ideas.
Commitment to Supporting and Hiring Veterans
Located in the heart of central New York, Utica University is a comprehensive,
independent, private institution founded in 1946 to offer options for
college study to veterans returning from the second world war. More than
seventy years since veterans returned from WWII, this tradition of serving
veterans is still held in high regard here at Utica, and we are proud to
welcome veterans as students and as valued members of our faculty and
professional staff.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
*How did you hear about this employment opportunity?
HercJobs.org (HERC Higher Ed Recruitment Consortium)
HigherEdJobs.com
InsideHigherEd.com
Observer Dispatch (Utica OD)-newspaper
Ithaca Journal
Personal Referral
Utica University Website
Albany Times Union
Binghamton Press & Sun
careerbuilders.com
centralnewyorkhelpwanted.com
Chronicle.com (Chronicle of Higher Ed website)
Elmira Star Gazette
Utica University Online Employment Website
DiverseEducation.com (Diverse Issues in Higher Education
Historically Black Colleges and Universities
Indeed.com
Current Utica University Employee
Referred by a Utica University Employee
Referred by a non Utica University Employee
Twitter
LinkedIn-Job Posting
LinkedIn-Recruited by Utica University HR
Centralnewyorkhelpwanted.com
Syracuse Post Standard-newspaper
Albany Times Union-newspaper
Facebook
Job Fair
Search Firm
NCAA
PRISM Network
HBCU Connect
DiverseJobs
Other
*Please provide more details regarding the source of your referral?(Open Ended Question)
Applicant Documents
Required Documents
Resume / Curriculum Vitae
Cover Letter
"Contributions to Diversity" Statement
Three Professional References with Contact Information
Optional Documents