Experience Inc. Jobs

Application Specialist - Lead

Location Minneapolis/St. Paul MN (HQ)

Job Code 116A-9.5.24

Employment duration Full time

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The Lead Application Specialist is responsible for supporting the Business Development horizontal and other Campus teams by providing demonstrations, presentations, and consultative expertise (including training/mentoring/coaching) for Infinite Campus products and services. Lead is also responsible for key administrative and management tasks to help the team be successful.

Job Responsibilities

Application Specialist

• Demonstrate mastery of (majority of) the Infinite Campus State Edition, Infinite Campus SIS, all complementary Premium Products and Suites, and key modules/tools.

• Provide live demonstrations (and recordings for on-demand lead generation) of the Infinite Campus State Edition, SIS, and Premium Products/Suites (in-person and virtual) for Infinite Campus sales, other internal teams, and Channel Partner sales as needed.

• Lead or assign webinar/video opportunities while working with marketing and sales (and additional Business Development teams) on project strategy, scripting, guest selection and prep, etc.

• Serve as the Business Development point of contact as needed for Studio requests.

• Manage Inside Infinite Campus presentations for staff.

Administrative/Management Tasks

• Schedule team members for 1:1 demo opportunities (in-person and virtual), tradeshows, and other events (user groups, interchanges, conferences, etc.). Additionally, ensure equal participation in delivering dozens of live, quarterly general SIS and product demos. Assign on-demand recordings as needed.

• Attend (or assign) launch meetings to ensure team members are continually aware of changes/enhancements for demo purposes.

• Create or assign the monthly Latest Innovations recordings in collaboration with Product Management.

• Create or assign (twice per year) the Top Recent Release Highlights deck with Product Management.

• Assist with preparation of Requests for Information (RFI’s), Requests for Proposal (RFP’s), and proposals. This could include assigning and/or answering functionality-related questions, completing matrices, etc. Participate in fit gap analysis as needed. Assign sandbox creation as needed.

• Work with Campus teammates to develop and maintain demonstration sites of the Infinite Campus products for on-site or remote demonstrations and presentations, including access to scrambled customer data for demonstration site preparation.

• Train, mentor, and coach teammates; review all demo surveys for coaching opportunities.

• Lead weekly team meetings and work with Finance to periodically share commission updates.

• Demonstrates a positive team-oriented attitude in dealing with internal staff, Channel Partner staff and external customers.

• Other related duties as assigned

Desired Background

• K12 education experience, software/technology experience, and/or sales to K12 experience.

• 5+ years of experience demoing software products and services.

• Infinite Campus SIS experience desired.

• Must have excellent speaking and writing skills.

• Must be able to manage time, set priorities, and accomplish tasks on time.

• Ability to work both independently and as part of a team.

Performance Expectations

• Perform job responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism

• Consistently obtain excellent demo ratings/reviews from customers/prospects across all products.

• Establish and maintain positive and productive work relationships with all staff, customers, and business partners.

• Full-time position based at Infinite Campus corporate.

• Up to 50% travel for on-site demonstrations nationally.

• Must follow the Demo2Win complex software sales process

*This position may perform job responsibilities directly for a customer contract, which may be subject to a more thorough criminal background check to include, but not limited to, fingerprints, outside the standard screening. If the position performs job responsibilities directly for said customer(s), employee is required to pass the specified criminal background check; meeting the requirements of the customer contract.

Infinite Campus, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Infinite Campus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Infinite Campus, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Infinite Campus’ employees to perform their job duties may result in discipline up to and including discharge.

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