Experience Inc. Jobs

Job Summary:

• Provide onsite IT support for doctors and associates.

• Attend huddles and meetings, taking minutes and organizing data collected.

• Coordinate shared calendars.

• Manage marketing functions such as updating the website, coordinating social media postings, understanding referral metrics, and supporting relationships with referring veterinarians (rDVMs).

Knowledge, Skills, and Abilities:

• Must be able to work independently and collaboratively to effectively and accurately communicate with staff and clients.

• Must be friendly, outgoing, people-oriented, positive, and able to maintain a professional and respectful attitude at all times.

• Must be able to foster and maintain strong and professional relationships with clients and referring veterinarians.

• Proficiency in updating websites and managing social media platforms.

• Ability to analyze and understand referral metrics.

Education and Experience:

• High School Diploma or equivalent.

• Experience working in IT is preferred.

• Experience in a veterinary hospital or other doctor’s office is a plus.

• Experience in marketing or social media management is a plus.

Physical Requirements:

• Dependable attendance is required.

• Must be willing to work beyond scheduled hours if necessary occasionally.

• Must be able to handle working in a fast-paced, busy environment.

• Any allergies to animals must be controllable by medication.

• Fine motor skills adequate for utilizing office equipment such as computers, telephones, copiers, fax machines, etc.

Relationship Building and Teamwork:

• Must be able to uphold and exemplify the principles of VCA’s Mission Statement, Three Steps of Service, and VCA Standard of Client Service.

• Build rapport and maintain outstanding relationships with clients and pets at all times.

• Effectively and respectfully communicate with co-workers at all times.

Reliability/Flexibility:

• Must maintain a working knowledge of other roles within the department, as management may occasionally ask to support another role.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com