Job Information
ICONMA, LLC Account Manager in United States
Develop and maintain strong client relationships.
Handle the day-to-day operations of assigned account(s), including interview, offer, and onboarding coordination.
Collaborate with customer contacts and key decision-makers to define needs and determine the appropriate solution to exceed customer needs.
Develop and maintain strong client and contractor relationships as well as maximize and expand existing relationships to drive sales.
Work with our internal teams to ensure customer satisfaction, all lines of business are successful and effectively represented, and that all client expectations and companywide goals are being met.
Regular in-depth client analysis, strategic account planning, and forecasting activities.
Track key account metrics.
Provide effective problem resolution through taking ownership of all incoming concerns and issues. Investigate and resolve any concerns or issues.
Identify and pursue additional opportunities for existing clients, including SOW/Projects and collaborate with internal teams to ensure growth.
As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability. Preferred: Experience dealing with clients within Manufacturing, Engineering, Light Industrial, Logistics, or similar industry is strongly preferred. Requirements Minimum of 2-7 years of Account Management experience in the Staffing industry. Must be willing and able to travel as needed.