MyFlorida 312763 - OPS DEPUTY CLERK - 40097965 in United States
312763 - OPS DEPUTY CLERK - 40097965
Date:Jun 15, 2021
Location: JACKSONVILLE, FL, US, 32202
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The State Personnel System is an E-Verify employer. For more information click on ourE-Verify website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .
Requisition No: 312763
Agency: Economic Opportunity
Working Title: 312763 - OPS DEPUTY CLERK - 40097965
Position Number: 40097965
Salary: $12.57 HOURLY
Posting Closing Date: 06/30/2021
JOB TYPE: FULL TIME/OPS
POSITION LOCATION: JACKSONVILLE,FL
The Florida Department of Economic Opportunity (DEO) works across the state to support Florida’s economy, robust and talented workforce and our local communities. DEO is dedicated to making a stronger and more resilient Florida, so our businesses, communities and workforce are better prepared to withstand future economic slowdowns and natural disasters. DEO is focusing our efforts to help Floridians rebuild their homes and lives after the devastating impacts of Hurricanes Irma and Michael.
We care about the success of our employees.
We care about the success of our clients.
We are always improving our technology, our tools, our customer’s experiences and ourselves.
A rewarding experience for reliable, compassionate and professional employees.
As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state and national law enforcement records.
This is not a telework position.
TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.
The OPS DEPUTY CLERK is a member of the RA JACKSONVILLE APPEALS team of the Division of Workforce Services.
THIS POSITION HAS THE FOLLOWING MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES
Excellent interpersonal and writing skills
Excellent Customer Service skills
Document management skills
Organized and strong research skills
Strong computer software and web applications skills
Ability to work under pressure and meet deadlines
Ability to work independently and as part of a team
Knowledge of general office procedures, including answering phones, sorting and handling mail, use of fax and postage machines, copiers, printers, and computers
THE HIRED CANDIDATE WILL BE RESPONSIBLE FOR THE FOLLOWING
Assists with pre-hearing appeal requests by reading, researching, reviewing, and verifying case information and requests, and routing and filing correspondence, documents, and evidence using case system and Microsoft Office Products.
Proofreads decisions and orders for completeness and grammatical accuracy and distributes decisions and orders of hearing officers certifying and ensuring the accuracy of the mailing date, and copies are provided to all interested parties of record and to the appropriate agency offices.
Corresponds with and advises parties or representative regarding inquiries about the hearing, decision, and appeal process. This requires a thorough knowledge of the rules of procedure governing the reemployment assistance appeal hearing and decision process.
Manages inbound calls for Office of Appeals hotline and conducts outbound phone calls to coordinate with parties and witnesses in a timely manner.
Assists hearing officer with planning, processing transactions and case preparation by monitoring queues and schedule.
Drafts and prepares appeal Notices, Subpoenas, and other appeal correspondence as needed. Handles printing and mailing to ensure timely distribution of appeal correspondence.
Performs other related duties as required.
OTHER REQUIREMENTS THAT MAY BE REQUIRED FOR THE POSITION
At least 1 year of legal, secretarial, or clerical work experience
College education from an accredited institution can substitute for non-legal work experience.
PREFERENCE WILL BE GIVEN TO THOSE APPLICANTS THAT HAVE THE FOLLOWING QUALIFICATIONS
Work as a legal secretary, legal assistant, or paralegal, or working with administrative hearings or as a judicial clerk.
This position’s advertisement may also be viewed by registering on the Employ Florida website at http://www.employflorida.com/ .
The Florida Department of Economic Opportunity is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)
If you think you have been subjected to unlawful discrimination, you may file a complaint within 180 days from the date of the alleged violation with either the recipient’s Equal Opportunity Officer, or the Director, Civil Rights Center:
Equal Opportunity Officer, Department of Economic Opportunity, Caldwell Building – MSC 150, 107 East Madison Street, Tallahassee, FL 32399-4129; or
Director, Civil Rights Center (CRC), U.S. Department of Labor, 200 Constitution Avenue NW, Room N-4123, Washington, DC 20210.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Nearest Major Market:Jacksonville