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Key Responsibilities Sales & Revenue Generation

• Develop and execute sales strategies to achieve and exceed revenue targets across corporate, MICE, and leisure segments.

• Identify and pursue new business opportunities through proactive prospecting, networking, and industry events.

• Maintain and expand relationships with key accounts, travel agencies, event planners, and high-net-worth individuals.

• Conduct site inspections and sales presentations to showcase the hotel’s unique offerings.

• Collaborate with the Revenue and Marketing teams to develop pricing strategies, promotions, and market positioning.

• Monitor market trends, competitor activities, and client needs to adapt sales strategies accordingly.

Client Relationship Management

• Serve as the primary point of contact for high-value clients, ensuring personalized service and long-term partnerships.

• Negotiate contracts, pricing agreements, and business terms to secure high-revenue bookings.

• Coordinate with internal teams (Rooms, F&B, Banquets, Events) to ensure flawless execution of guest expectations.

• Develop loyalty and retention strategies to enhance repeat business and maximize revenue potential.

Sales Planning & Reporting

• Prepare accurate sales forecasts, performance reports, and market analysis for the Director of Sales & Marketing.

• Maintain detailed client records and sales activities using hotel sales management systems (e.g., Opera, Delphi).

• Identify opportunities for upselling and cross-selling across different hotel departments.

Team Leadership & Brand Representation

• Mentor and guide junior sales team members to enhance their sales skills and client management techniques.

• Represent the hotel at industry trade shows, networking events, and client meetings to strengthen brand presence.

• Uphold the luxury standards of the InterContinental brand in all sales interactions and guest engagements.

Qualifications & Experience

• Bachelor’s degree in Hospitality, Business Administration, or a related field.

• Minimum 5+ years of experience in luxury hotel sales, with a focus on corporate, MICE, or high-end leisure markets.

• Proven track record of exceeding sales targets and building long-term client relationships.

• Strong negotiation, communication, and presentation skills.

• Proficiency in sales management systems (e.g., Opera, Delphi) and Microsoft Office Suite.

• Ability to travel for client meetings, trade shows, and industry events.

• Fluency in English is required; additional languages are a plus.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.