Job Information
Lenovo EMEA Pre-sales Support Specialist - Maternity backfill in Slovakia
EMEA Pre-sales Support Specialist - Maternity backfill General Information Req # WD00066387 Country/Region: Slovakia State: Bratislavský kraj City: Bratislava Date: Tuesday, June 25, 2024 Working time: Full-time Additional Locations : * Slovakia Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services. This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub . Description and Requirements Lenovo Upsell Services team is looking for a Presales Support Specialist to cover following responsibilities: Creating custom solution for new Warranty Services (creating custom Part numbers) Actively consulting and providing offers of Lenovo Services products to customers/partners (providing information of warranties - consulting what is the best choice) Providing custom solution for warranty services, preparing report by facilitating appropriate services and created offers to buyers regarding products. (Creating report from serial numbers/customer’s ID provided and offer possibilities for further upgrades including pricing) Tracking and categorizing customer communications & order life cycle (checking custom Part numbers and if they were sold) Proactively supporting customers by spotting trends and predicting customer needs Providing information about availability of services worldwide Cooperating with external/internal supplier to deliver best product to the customers Cooperating with other teams to provide info of new services, giving information/approval to registration team to process purchased warranties Requirements: 3+ years of experience in sales/sales-like environment, ideally within an IT corporate Fluent English (written, verbal, interpersonal) Excellent communication & collaboration skills Highly organized and effective, able to demonstrate an ability to priorities workloads, and personal time management A good working knowledge of MS Office, especially MS Excel Base gross monthly salary starts from 1.750 EUR. The final offer could be, of course, negotiated higher than the advertised minimum - it all depends on your experience! In addition, there is also variable part (a bonus) in value of 12% of your annual earnings. What Lenovo can offer you: 3 sick days per year Additional vacation days 100% sick leave compensation up to 2 months per year A broad selection of soft and hard skills trainings and individual mentoring 1:1 contribution to the Third Pillar Pension System Home office flexibility upon team agreement At Lenovo we're proud to be an equal opportunity employer. Applications from people with disabilities are welcome! About Lenovo Services We think and act differently! Lenovo Services adopted a new way towards a smart transformation to become a solution-based company. Services offer a comprehensive portfolio of services that support the full lifecycle of the Lenovo products. At every stage from planning, deployment, support to asset disposal we offer the expertise and services to more accurately budget for the customer`s IT expenses, deliver better SLA and generate greater end user satisfaction. Shape a new Services culture with us! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Additional Locations : * Slovakia * Slovakia