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CarPal Product Manager - Associate in Singapore

We are looking for a mid-level Associate Product Manager to participate in the creation of new products and features, from the idea stage to launch. Your main responsibilities include gathering product requirements, prioritizing feature implementations, testing and improving overall user experience. Our ideal candidates should combine technical background with a Business Administration or Marketing degree.

The Goal

You will be a member of the product team that is responsible for product strategy, competitive intelligence, and contribute to design/pricing of packages and plans in line with our positioning. Your mission is to continuously understand the digital customer needs and come up with the product and specific functionalities that fit their needs and align with company plans and resources. You will work with stakeholders to turn business objectives and strategy into release goals.

Responsibilities

As a member of the product team, your main responsibility is to ensure that we build the right features. You?ll be conducting customer research, designing features and planning their implementation in close collaboration with our CEO, Product Manager & Tech team. We expect you to solve the complex task of feature design & prioritization by interfacing with all departments, our founders and most importantly our customers to make the right decisions.

  • Suggest product enhancements to improve user experience

  • Perform quality assurance controls on products

  • Coordinate with the engineering department to deliver functional solutions

  • Conduct research to identify customer needs and market gaps

  • Prioritize the implementation of new features and set specific timelines

  • Liaise with the Marketing department to ensure proper advertisement and positioning of new products

  • Monitor and report on users? reactions after launching

  • Create support and training documents for internal and external users

  • Participate in system configuration

  • Analyze competition

Requirements

  • Basic industry knowledge in either supply chain, logistics or transportation

  • At least 12 years experience as an Associate Product Manager, Product Marketing Manager or similar role

  • BA or BS is required; software engineering degree and/or MBA would be a strong plus

  • Experience managing the entire product lifecycle

  • Familiarity with market research, consumers? behavior and marketing techniques

  • Hands-on experience with web technologies

  • Knowledge of project management tools, like Jira or Trello

  • Strong time management skills

  • Good communication skills along with the ability to effectively collaborate with cross functional teams

  • Become an expert in the logistics industry with a focus on last-mile

  • Fluency in English and Chinese Mandarin is required; fluency in other languages would be a plus

  • Good listening skills that enables you to get to the essence of requirements and customer feedback

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