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Facebook Facility Support Manager in Singapore


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


Facebook is seeking a Facility Support Manager to join our data center Data Center Facility Operations team. Our data centers serve as the foundation upon which our software operates to meet the demands of our customers. The Facility Support Manager leads and manages a team to provide essential support functions to the broader Facility Operations team on site. The ideal candidate will possess data center/corporate real-estate/hospitality experience with exposure to and awareness of critical operations or other similar environments (e.g: hospital) or have experience as a third party manager to critical operations.This position's main function is to ensure procedures and processes, maintenance planning overview, repair activities and environmental health and safety on site – including budget review and fiscal planning.

Required Skills:

  1. Develop, mentor, and manage an onsite Facility Support Team: Process Coordinator, Maintenance Planning Coordinator, and Environmental Health & Safety Coordinator

  2. Manage an on-site, third-party, Facility Operations staffing contract including budget execution, quarterly business reviews, contractor provisioning, single point of contact, work quality, and coordination

  3. Drive the implementation of operational standards and policies that comply with all applicable regulations, rules, codes, guidelines, standards, and specific performance criteria

  4. Plan, develop, and administer the facility program budgets, including operational budgets

  5. Assist with review and provide recommendations regarding project and budget approval

  6. Coordinate, improve and train on all programs related to maintenance planning and process development for the facility operations team

  7. Serve as main point of contact for external regulatory agencies and third-party consultants

  8. Track implementation, improvement, and training of standards on the campus-wide environmental, health & safety program

  9. Develop cross-functional relationships with all onsite teams to improve and enhance operations

  10. Be a site leader to drive a strong culture in line with Facebook’s values, including being a strong safety culture champion

  11. Motivated self-starter with a history of operating and delivering results through ambiguity

  12. Responsible for oversight of critical and non-critical service contracts

Minimum Qualifications:

  1. 3+ years experience working in large scale facilities or critical infrastructure management

  2. 3+ years experience managing people

  3. Experience decisions making and working with minimal direction

  4. Experienced in budget management

  5. Experience leading a fast paced, hands-on, start-up environment

  6. Experienced in project management

  7. Experienced in vendor management and negotiations

  8. Communication skills

  9. Experience in cross functional, collaborative environments

Preferred Qualifications:

  1. Experience in varied facilities operations support functions

  2. Excellent customer service recognition from multiple customers

  3. Experience with training and certifying employees in their field of expertise

  4. Experience with expenditure and budgeting process

Industry: Internet