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Due to the continued growth within our Global Healthcare organisation in Kuehne+Nagel we are expanding our Key Account Team to manage some of our most strategic Healthcare accounts in Europe. Reporting to our vertical lead in Europe, this new role will form a key part of our global account program and is a senior strategic key account management role. The role is a hybrid role based in Europe. If you excel in building strong relationships, managing stakeholders, and growing business, this role is perfect for you!

Your Role

As a Key Account Manager in our Healthcare Global Account Program, you will oversee the end-to-end commercial customer journey for a dedicated portfolio of key accounts. Acting as the leading Kuehne+Nagel representative, you’ll manage relationships, develop business strategies, and ensure alignment with our logistics services across all business units. Your role will focus on translating customer needs into actionable plans and driving business growth through strategic sales and account management.

Your Responsibilities

• Manage and develop key customer relationships, aligning our logistics services with their needs.

• Drive business development and sales initiatives, focusing on up-selling and cross-selling.

• Negotiate rates and service contracts, ensuring all commercial requirements are met.

• Monitor performance metrics and take action to ensure targets are achieved.

• Develop and maintain detailed account plans, ensuring alignment with customer needs.

• Transition new business to operations smoothly, ensuring commitments are met.

• Conduct regular review sessions with customers, emphasising continuous improvement and innovation.

Your Skills and Experiences

• Proven experience in key account management and business development within the logistics sector, with a strong sales track record.

• Deep understanding of the healthcare industry and supply chain management.

• Strong stakeholder management and communication skills, with the ability to manage relationships across various organisational levels.

• Competitive mindset with excellent negotiation skills and a drive to achieve business goals.

• Proficiency in CRM systems and familiarity with sales management processes.

• Ability to work independently and collaboratively with cross-functional teams.

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Good Reasons to Join

We offer you a challenging position in a vibrant work environment where development and progress are a priority. Additional to opportunities for professional learning, you will learn to work with cutting-edge IT systems. You will join an ambitious and dynamic team, within a pleasant and casual working climate. You start with an open-ended contract at a competitive salary, complemented with meal vouchers, hospitalisation, and group insurance.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.