Experience Inc. Jobs

IT Help Desk

Let’s transform the future together!

Who We Are

Fujitsu is a global leader in technology and business solutions. We operate in 100 countries, employ over 150 000 people worldwide, and over 3 000 people in Poland. Our purpose is to make the world more sustainable by building trust in society through innovation. This is our way of working and our vision for the future. To do this, we need people around who share our vision. People who recognize the vital role technology plays in making the world a better place. People who will transform the way the world lives and works. Are you with us?

We're looking for a Service Desk Agent with Slovenian.

Your responsibilities

• processing reports of technical problems as 1st Line Telephone Customer Service,

• diagnosing the problems and trying to solve them,

• forwarding requests to other departments if no other solution is possible,

• ensuring the quality of communication,

• registering and analyzing reports,

• suggesting improvements and optimizations.

Our requirements

• fluency in English & Slovenian (at least B2).

• high-level communication skills,

• familiarity with computer hardware construction,

• knowledge of MS Windows 8/8.1/10. and MS Office 2013/2016/2019 package,

• team-oriented attitude.

Nice to have

Educational background as an information technology technician.

We are offering

• MyBenefit platform

• Private medical healthcare

• Sport cards

• Lunch benefits and discounts

• Group insurance

• Glasses refund

• Awards

• Holiday allowance „Wczasy pod gruszą”

• Virtual Trainers Team

• Free olearning platform with e-learning, e-books, courses, and educational materials

• Introduce a friend - recommendation program

• 2 happy hours per month and 3 additional days off per year

We don't require experience in the IT industry or in a similar position – we will teach you everything!

For more information go to https://www.fujitsu.com/pl/about/careers/

#IT Help desk #ITHelpDesk

Requisition ID : 5581