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The Food & Beverage Attendant is responsible administering the basic day-to-day food & beverage service duties, such as opening and closing, answering calls, taking food & beverage orders, and preparing meals and beverages. The Food & Beverage Attendant is also responsible for maintaining the cleanliness of the grill dining area throughout his/her shift.

YOUR DAY-TO-DAY:

• Ensure collection and recording receipt of appropriate payment (cash, credit card transactions);

• Handle and record cash and credit card transactions in accordance with company and City procedures.

• Take orders and serve customers using the point-of-sales system.

• Communicate food orders with short order cooks to ensure meals are cooked as ordered and are grouped by customers.

• Responsible for handling all cash and credit card transactions for all food and beverage purchases.

• Ensure proper cleaning of checkout and dining area.

• Ensure beverage coolers and snacks are stocked properly and consistently throughout shift.

• Prepare and serve alcoholic beverages.

• Maintain a working knowledge of beverages offered and how to prepare and serve them.

• Accurately answer customers’ questions and provide information on food and beverage procedures, when needed.

• Maintain a memorized knowledge of the menu, prices and ingredients; keep abreast of modifications as necessary.

• Provide assistance with tournament set up and break down.

• Perform other duties as assigned or required by upper management.

WHAT WE REQUIRE FROM YOU:

• High School Diploma / bachelor's degree holder is preferred.

• Food & Beverage experience in any of the 4-to-5-star hotel

• Strong verbal and written communication skills

• Basic mathematic skills required.

• Ability to lift up to 25lbs.

WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.