Experience Inc. Jobs

What’s on the menu for your next career move? As our new Food and Beverage Operations Manager you could be leading the charge to ensure our guests enjoy a truly memorable experience – whether they’ve worked up an appetite for a full conference banquet or are just joining us for their favourite hot beverage.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

• Directing, coaching, and developing a team of committed hospitality professionals

• Delivering exceptional guest and corporate experiences by setting high standards and finding new ways to exceed them

• Managing food and beverage standards to deliver against our commitment to responsible business practices

• Working closely with the finance team to set, monitor and refine budgets and drive revenue

• Multitasking to oversee multiple food and beverage outlets, banquet, room service, and restaurant facilities – as well as a number of supervisors

• Working closely and collaboratively with our Kitchen and C&E teams to ensure our output meets high levels of customer satisfaction

• Weekly team member rostering and leave planning

Our days are forever changing and that's the beauty of working in hotels!

What We need from you:

• Bachelor's degree/diploma or equivalent in Hospitality Management or related field

• 4+ year's related experience including a leadership position

• Ability to work on a rotating roster including weekends and Public Holidays

• A True Hospitality attitude

• LCQ certificate will be advantageous

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every requirement but still feel you'd be a great fit for the role? Give it a go and click Apply now.

Please note we will only consider candidates who can prove their valid working rights to live and work in New Zealand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.