Experience Inc. Jobs

About us

At Hotel Indigo, we welcome all guests into our neighbourhood and share our love for the place we call home. We inspire them to explore and discover different perspectives, so every one of them can create new stories of their own.

Later this year, Auckland will welcome New Zealand’s first Hotel Indigo to the neighbourhood. The “City of Sails” will set the backdrop for this boutique upper-upscale hotel, drawing inspiration from local artists for its design, service, amenities, food and beverage. The 225-room hotel will be part of a mixed-use development in Auckland Central, with stunning views of the city and Auckland’s iconic harbour.

We’re on the lookout for a passionate Assistant Housekeeping Manager to help bring Hotel Indigo Auckland to life. This role will support the Executive Housekeeper to set up the Housekeeping department and operations to ensure a memorable guest experience is delivered and hotel policies and procedures established.

Ideally this role will start in September, subject to the completion of the hotel’s construction phases, and will transition to an operational role once the hotel opens.

A little taste of your day-to-day

• Being part of history! As part of this pre-opening team, you will be part of setting this beautiful new hotel up ready to receive its first guests

• Creating new ways of working, receiving hotel goods, and placing them in location, undertaking our IHG Service Training and inspire your new team

• Managing, coaching, and developing a team dedicated to exceptional housekeeping and cleanliness standards

• Maintaining and ordering supplies and equipment – whilst minimising waste – in support to our green initiatives

• Helping refine and prepare budgets that help us maximise profitability

• Assisting with deep cleaning projects and assisting your team during busy periods

• Supporting and overseeing housekeeping operations to ensure ex

What we need from you

• At least three years experience in a leading housekeeping position in a hotel environment

• Bachelor’s degree / higher education qualification / equivalent or housekeeping related field is advantageous

• Experience with leading and developing a team

• Strong understanding of hotel operations

• Excellent communication and strong interpersonal skills

• Knowledge and experience with hotel Property Management Systems

• Full working rights within New Zealand with no restrictions

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Hotel Indigo is an upper-upscale boutique brand that captures the true spirit of the neighborhoods our hotels belong to. With over 125 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries. Opening the door to meaningful connections to the diverse people, places, and cultures of the local area.

Making travel inspiring. It’s what we do.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.