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Dell Sales Operations Analyst in India

Sales Operations Analyst

Our Sales Operations team is at the heart of developing sales processes and procedures for administering, fulfilling and communicating both online and offline orders. A bridge between sales and other operational functions, we use our peerless expertise to evaluate and implement improvements to sales programs and processes – from planning and prioritization to pricing and margin strategies, sales automation, reporting and more. Put simply, we make sure the process of getting our ground-breaking products and services to customers as simple and seamless as possible.

Join us as a Sales Operations Analyst on our Sales Operations team in India to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Sales Operations Analyst, you will enable clients to maximize returns on IT investments, drive efficiencies and reduce costs. You will play a meaningful role in assisting our internal customers with issues regarding their Automation projects.

You will:

  • Provides expertise to ensure holistic support, proactive monitoring and overall health of Automation projects.

  • Communicate within functional teams to provide problem resolution updates.

  • Responsible for the development and implementation of Automation enhancements and/or changes.

  • Reviews and analyzes automation code which could include updates to Business Requirements documentation.

  • Responsible for Automation Licenses/RUI/VM allocation and tracking, Business communication regarding IT patching or downtime, and application monitoring and reporting.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Experience working with Automation Tools like Uipath, Automation Anywhere and Selenium etc.

  • Ability to work under pressure with calmness and composure

  • Strong problem-solving and trouble-shooting skills using operational and diagnostic procedures

  • Ability to take on shift work, and on-call responsibilities which could include weekends or Holidays.

Desirable Requirements

  • Experience with SQL, python, SharePoint and Power BI (to include power query)

  • Professional experience in a customer-facing role (logistic, customer service or administration)

  • 2-3 years of relevant experience

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life—while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .

Application closing date: 10th May 2021

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy) .

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