Experience Inc. Jobs

Regent is the epitome of modern luxury for the world’s most discerning travellers. Pushing the boundaries of refined living since 1971, Regent colleagues have set out once more to reimagine uplifting experiences that balance serenity and stimulation to heighten the senses. We’re seeking passionate leader who is a pre-opening leader and can combine informality and fun with professionalism and sophistication, leaders with an inclusive spirit who embrace individuality and inject positivity into their work environments.

Our colleagues are fundamental to delivering the memorable experiences, and we are committed to creating a culture as diverse as the distinct hotels in our portfolio. If you understand the luxury levers that will help, bring to life a unique guest experience then we would love to hear from you.

Nestled on Bali's spectacular coastline, Regent Bali Canggu inviting you to join its pre-opening team.

Do you see yourself as Hostess at Regent Bali Canggu?

Your day-to-day

• Meet and greet all guests, and potential guests, at the front of the F&B outlet by ensuring the following:

• Ensure the F&B outlet is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards.

• Ensure F&B outlet operating equipment is clean and in working order

• Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy.

• Welcoming guests to the F&B outlet.

• Being attentive to guest requests

• Escort guests to their preferred table or reserved table and seat guests according to F&B outlet standards.

• Take telephone bookings and document in the Reservation book according to F&B outlet standards.

• Train waiter staff and bus staff in hostess standards.

• Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor.

• Maintain responsibility of cleanliness of hostess stations.

• Maintain responsibility of cleanliness of all menus and drink menus.

• Assist with food & beverage service

• Maintain detailed knowledge of menu, including daily specials.

• Ensure tables are cleared quietly and efficiently.

What’s the qualification?

• Experience within luxury hotel chains/5-star or well-established restaurants

• Basic reading and writing

• Food service experience with general knowledge of restaurant operations preferred.

• Bachelor's degree or diploma in hospitality management or related field.

• Experience with group coordination, contracting

• Strong luxury sales, negotiation and closing skills.

• Advanced Microsoft Office proficiency.

• Strong written and spoken English.

• High-energy individual with a positive attitude.

What we offer

In return we'll give you a competitive benefit package including, hotel discounts worldwide and the opportunity to progress your career with IHG®. Most importantly, we'll give you the room to belong.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams, and encourage our colleagues to bring their authentic and best selves to work.

IHG® is one of the world’s leading hotel companies, with a promise to provide True Hospitality for Good. Making everyone feel welcome and cared for, recognised and respected, whoever and wherever they are in the world. Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organisation, but you can also look forward to being part of a company that will appreciate you for being you. We give you room to be yourself.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.