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Role Purpose

Responsible for delivering and maintaining technology and systems consistent with IHG’s vision and global strategy in our hotels in SMIPM as well as support the new hotel openings in the SEAK region.

Key Accountabilities

• Manage all aspects of new and existing hotel projects

• Manage preparation of budgets, presentation to owners and/or designated representatives

• Manage owner relationships for new and existing projects.

• Work with SEAK new hotels team as well as external parties to open new hotels and conversions.

• Vendor management for SMIPM hotels.

• Project implementation and management as necessary, to ensure compliance to IHG standards and successful implementation of technology and systems within designated timeline and budgets in our hotels.

• Provide 3rd level systems support to Hotels as required

• Provide guidance, support, and responses to all technology related issues within sub-region.

• Provide leadership to our hotels IT colleagues in SMIPM.

• Participation in all Internal and External Audits

• Adherence to IHG Procurement Policy when making equipment and software purchases

Key Skills & Experiences

Education –

• Bachelor's Degree in a relevant field of work or an equivalent combination of education and work-related experience to include:

• One or more professional certifications in MCSE or ITIL v3 and / or PRINCE v2 Foundation certificate

• Experience in Hospitality industry, with roles focused on technology and infrastructure services

• Project Management Professional (PMP) will be an advantage

Experience –

• At least 5 years of progressive practical experience within large enterprise, hotel environment will be an advantage

• Demonstrated ability to operate effectively in a multi-cultural environment

• Experience in hotel opening projects will be an advantage

Required Skills –

• Subject Matter Expert ability in the areas of;

• Hospitality property management systems

• Financial systems

• Purchasing/material management system

• Retail/Restaurant point of sales

• Good working knowledge of cabling and networking (WiFi) technologies

• Good working knowledge of operating system software and utility systems

• Good working knowledge of PCI compliance requirements

• Good working knowledge of guest in-room systems such as movie systems and guest Internet

• Conversant with project management process

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.