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Ford Central and Eastern European Sales LLC is looking for a

Dealer Operations Manager

to join our Marketing & Sales Team in Szentendre Office.

At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow’s transportation.

What will be your roles and responsibilities?

• Market Representation & Sales Support: Develop and execute plans to achieve Ford’s sales goals, ensuring dealer performance, coverage, and customer experience. Implement the Retail Fitness Program and ensure legal compliance of dealer contracts.

• Dealer Openings & Terminations: Manage the selection, contracts, and setup for new dealers, as well as the closure process for terminated dealers (including financial reconciliation and trademark removal).

• Dealer Development & Profitability: Support business planning for new and underperforming dealers, track profitability, and implement training and action plans to improve results.

• Dealership Appearance & Standards: Ensure dealerships meet Ford’s appearance and operational standards, managing showroom upgrades and related contractor work.

• Customer & Dealer Satisfaction: Oversee customer satisfaction programs, coordinate dealer surveys, and manage the annual Ford President’s Award competition.

• Systems & Technology: Implement dealer management systems (DMS) and manage the rollout of new digital platforms like eCommerce and Test Drive tools.

• Additional: Maintain strong dealer relationships, coordinate Ford’s ISO certification, and suggest process improvements.

Looking for a candidate with:

• University, or College degree

• Minimum of 2 years of field experience

• Excellent verbal and written communication skills (Hungarian/English)

• Outstanding negotiation skills

• Problem solving

• Structured thinking

• Attention to details

• Project management

What you’ll love about us:

• Being part of a fully supportive, collaborative, and dynamic team who will focus on your professional development and prepares you for your next – even international - career step

• Hybrid working model supporting your work-life balance

• Continuous challenges and great opportunities

• Cafeteria – Benefits package

• As you will join a car sales company you can use your discount for used car purchase and you can have the chance to try even the most recent models during test driving days

• Shuttle bus service between local train station and the office

Requisition ID : 37803