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Job Description

Are you interested in a dynamic working environment where you are constantly presented with new challenges? Do you believe in 99.95 Service availability and relish challenges to deliver on this goal? Are you a natural leader who can inspire a team to continuously push its limits?

Here is an opportunity to be a part of the Autonomous Database Service Reliability Engineering team and lead a team of experts striving to ensure the highest levels of availability and reliability for the leading Database Cloud Services, including groundbreaking Autonomous Database Services.

In this role, you will work closely with DevOps & Support teams to quickly investigate and mitigate critical incidents that impact service availability and reliability. Identify and deliver preventive measures and automated Standard Operating Procedures (SOPs) for common and frequent issues. Work closely with various product development teams to drive and implement product/service improvements in the areas of diagnostics and resiliency. In short, this role offers an excellent opportunity with unmatched exposure to the complete Oracle Database Cloud technology stack and a rewarding career as part of one of the fastest-growing businesses within Oracle.

Career Level - IC5

Responsibilities

ESSENTIAL QUALIFICATIONS

• 10 to 15 years of overall experience with 6 to 8 years as a Software Developer / Support Engineer and 3 to 5 years of experience in leading a Reliability Engineering team/support/development team.

• Experience and expertise in Database and Engineered Systems Cloud Platform Services [PaaS, SaaS, & Exadata as a Service].

• Hands-on Experience with Databases, including Database Administration, DB internals, testing critical Security, and Database fixes. Could have worked as DBA or Cloud DevOps.

• Demonstrated ability to Manage Customer Escalations and drive issues to closure in collaboration with multiple / cross-functional teams as necessary

• Excellent verbal and written communication skills with a proven ability to communicate effectively across all levels of the organization internally and with customer executives.

• Good knowledge of one or more programming languages such as Java, Perl or Python and Scripting such as Shell or Bash.

• Experience with Virtualization, Networking, and Platform Storage Architecture is highly desirable

• Bachelor’s degree in Computer Science, Engineering, or Related Field.

ADDITIONAL COMPETENCIES

• Leading and driving NOC / War Room calls.

• Writing RCA and SOP documents and sharing with the teams.

• Identifying trends and patterns of problems reported and suggesting product improvements.

• Identifying diagnostic opportunities and driving their implementation.

• Ability to learn new technologies quickly and function in a multi-dimensional / cross-functional team environment.

• Experienced with multiple software development methodologies, with an emphasis and passion for Agile.

• Ability to multitask effectively and manage multiple priorities effectively.

• Prioritize tasks effectively to ensure timely delivery of the projects

• Prioritize tasks effectively to ensure timely delivery of the projects

Range and benefit information provided in this posting are specific to the stated locations only

Canada: Hiring Range from $88,100 to $192,000 CAD per annum

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

This job requires proficiency in the English language. Oracle is a global company with operations in dozens of countries around the world and our teams, including the team this position is part of, are comprised of individuals located in various jurisdictions. As is required of employees in all jobs at Oracle in North America, candidates for this position are required to understand, and communicate, in English so that in the course of performing their work, they can interact with teammates in other locations who are not fluent in the French language.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer