Experience Inc. Jobs

"Qui sommes-nous The contemporary Crowne Plaza Brussels Airport is located a stone’s throw away from Belgium National Airport and next to the Brussels Ring, which connects to all major capitals in the Benelux. The hotel is part of “The Corporate Village” which consists of 76,000 m2 office space and is home to many national and international companies. All 315 guest rooms, including a range of suites and a Club Floor, are designed using the latest trends and are the perfect haven of peace. CRAFT Restaurant memories come from many places. The sights, sounds, scents and, most importantly; the service. Votre quotidien · Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example · Look smart – wear your uniform with pride · Make each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you’ll turn our high standards into memorable meals for every guest · Greet guests in a pleasant manner · Take beverage and food orders in a prompt and professional manner · Prepare beverages requested by guests using established pouring standards and drink recipes to provide a consistent product to the guests and to control costs. Coordinate food service with restaurant(s) for bar/lounge guests if applicable · Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable · Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service · Follow established hotel safety protocols and procedures at all times. Immediately report any safety/service incident to the supervisor or manager on duty · Take action to solve guest problems/complaints using appropriate service recovery guidelines · Requisition all necessary supplies in line with hotel procedures and manage inventories · Receive cash and credit payments from customers; give accurate change and balance cash drawer at end of shift in line with hotel procedures · Check bar and seating areas for cleanliness and attractiveness ensuring all standards are aligned to company and local legislative standards. Inspect all equipment and machinery for proper operation. · Responsible for the right mise-en-place to perform excellent during service period · Perform other duties as assigned Ce que nous attendons de vous · Look smart – wear your uniform with pride · Great communication skills · Basis reading, writing and math skills · Formal bartending training preferred. · Respect the sequence of service · Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments. · Ability to handle, carry or lift items weighing up to 23 kilograms. · Speak French/Dutch and knowledge of English Ce que nous vous proposons We’ll reward all your hard work with a great salary and benefits – including great room discount and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve." "Qui sommes-nous The contemporary Crowne Plaza Brussels Airport is located a stone’s throw away from Belgium National Airport and next to the Brussels Ring, which connects to all major capitals in the Benelux. The hotel is part of “The Corporate Village” which consists of 76,000 m2 office space and is home to many national and international companies. All 315 guest rooms, including a range of suites and a Club Floor, are designed using the latest trends and are the perfect haven of peace. CRAFT Restaurant memories come from many places. The sights, sounds, scents and, most importantly; the service. Votre quotidien · Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example · Look smart – wear your uniform with pride · Make each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you’ll turn our high standards into memorable meals for every guest · Greet guests in a pleasant manner · Take beverage and food orders in a prompt and professional manner · Prepare beverages requested by guests using established pouring standards and drink recipes to provide a consistent product to the guests and to control costs. Coordinate food service with restaurant(s) for bar/lounge guests if applicable · Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable · Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service · Follow established hotel safety protocols and procedures at all times. Immediately report any safety/service incident to the supervisor or manager on duty · Take action to solve guest problems/complaints using appropriate service recovery guidelines · Requisition all necessary supplies in line with hotel procedures and manage inventories · Receive cash and credit payments from customers; give accurate change and balance cash drawer at end of shift in line with hotel procedures · Check bar and seating areas for cleanliness and attractiveness ensuring all standards are aligned to company and local legislative standards. Inspect all equipment and machinery for proper operation. · Responsible for the right mise-en-place to perform excellent during service period · Perform other duties as assigned Ce que nous attendons de vous · Look smart – wear your uniform with pride · Great communication skills · Basis reading, writing and math skills · Formal bartending training preferred. · Respect the sequence of service · Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments. · Ability to handle, carry or lift items weighing up to 23 kilograms. · Speak French/Dutch and knowledge of English Ce que nous vous proposons We’ll reward all your hard work with a great salary and benefits – including great room discount and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve."

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.