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Oracle Transformation Assurance Delivery Director - CSS in United Arab Emirates

Job Description

Overlay sales personnel providing specialist product expertise to the sales force.

Manages and directs a staff of solution specialists and/or managers in providing specific industry or product expertise to facilitate the closing of deals within sales territory. Establishes and communicates departmental objectives and implements plans to ensure attainment of business objectives. Works closely with sales management to ensure proper utilization of resources and provides justification for additional resource requests. Oversees the Interaction with sales team to architect the solution, and develop and execute solution strategies for market. Manages teams in the sales process for establishing market visibility and deal visibility. Develops forecasts. Participates in industry/product functions, seminars and round tables to remain up to date on industry or product knowledge. May deliver presentations/solutions to high level clients and industry conference attendees. May provide training to field sales on industry/solutions.

Assists in the development of short, medium, and long term plans to achieve strategic objectives. Regularly interacts across functional areas with senior management or executives to ensure unit objectives are met. Ability to influence thinking or gain acceptance of others in sensitive situations is important.


Do you want to support our customers with their Fusion implementation? Are you a business perceptive, delivery expert? If you are eager to grow your career in a fast-paced, collaborative environment, this is your opportunity to advance your career with a tech leader.

Do you want to support our customers with their Fusion implementation? Are you a business perceptive, delivery expert? If you are eager to grow your career in a fast-paced, collaborative environment, this is your opportunity to advance your career with a tech leader.

Oracle’s cloud technology is changing the way the world does business, and we are looking for a Transformation Assurance Delivery Director to drive success on our Customer Success Services (CSS) team.

CSS establishes long-term relationships with many of Oracle's largest customers through annuity and project-based service contracts. We have phenomenal career opportunities for every experience level and celebrate a culture of support and learning. Create the future with us!

What you will do

The Transformation Assurance- Delivery Director is responsible for customer hands-on leadership advisory and management of all aspects of Oracle Fusion SaaS implementations for Oracle’s largest and strategic accounts.

  • Program Leadership: Advisory leadership of overall program governance and ensure alignment of key business transformation process with SI partners’ methodologies, client leadership, full program delivery teams, and the wider Oracle ecosystem to meet the customer’s business objectives.

  • Business Transformation and Change: Leadership of definition, mobilization, and execution of proactive business change functions that facilitate the customer journey in support of broader business transformation objectives. Ensure that the technical components of the program are aligned with business change activities and governance.

  • Stakeholder Engagement: Collaborate with various business units, departments, and external partners to build strong working relationships and ensure alignment with our customer’s business transformation objectives.

  • Team Management and Collaboration: Manage teams where applicable. Contribute to coordinating cross-functional teams with varying backgrounds and skill sets to work towards a common goal.

  • Risk Management: Identify potential risks and challenges that may influence the success of business transformation projects. Develop mitigation strategies and contingency plans to address these risks.

  • Continuous Improvement: Drive a culture of continuous improvement, and innovation, and help establish best practices within the relevant operations functions of our customers.

Required Experience

  • Hands-on experience delivering successful large-scale Oracle Fusion implementation on at least 2 pillars (HCM, ERP, EPM, SCM,CX)

  • Experience coaching and advising senior leaders of large organizations on critical strategic and operational issues.

  • Experience working with and/or for blue chip Systems Integrators through large-scale full life cycle Oracle implementations.

  • Direct experience and working knowledge of both Waterfall and Agile methodologies

  • Business change management expertise. Familiarity of Business Change methodologies, tools, mobilization, and execution.

What we will offer you

  • A competitive salary with exciting benefits

  • Learning and development opportunities to advance your career

  • An Employee Assistance Program to support your mental health

  • Flexible and hybrid working so you can do your best work

  • Employee resource groups that champion our diverse communities

  • Benefits such as life insurance and meal vouchers

  • An inclusive culture that celebrates what makes you unique

At Oracle, we don’t just respect differences—we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.


About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.


Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer