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SMART Modular Technologies, Inc. Senior Professional Services Engineer in Virginia

Penguin Computing, a subsidiary of SMART Global Holdings (SGH), specializes in innovative Linux infrastructure, including Open Compute Project (OCP) and EIA-based high-performance computing (HPC) on-premise and in the cloud, AI, software-defined storage (SDS), and networking technologies, coupled with professional and managed services including sys-admin-as-a-service, storage-as-a-service, and hosting, as well as highly rated customer support.


Penguin Computing Professional Services provides essential engineering services for the integration, configuration, and deployment of complex, integrated environments involving high-performance computing, cloud, and enterprise systems. This position requires excellent customer service skills along with strong technical skills to understand, document, configure, administer, troubleshoot, and repair the deployed solutions. Most of the work will be performed at customer sites.

Essential Duties and Responsibilities

  • Provide hands-on deployment of Penguin Computing's solutions.

  • Participate in Penguin Computing's solutions development as it relates to implementation and deployment.

  • Perform in-factory and on-site racking and cabling, software installation, systems configuration, systems verification, etc.

  • Install, configure, and tune software applications and software-defined solutions.

  • Test and troubleshoot hardware, software, and network issues.

  • Participate in the development and delivery of documentation and training for Penguin Computing's solutions.

  • Participate in growing Penguin Computing's technical expertise through peer education and other means.

  • Contribute technical expertise to commercial and public sector sales opportunities.

Minimum Qualifications

  • Bachelor’s Degree in Computer Science, Computer/Electrical Engineering, or a related field (or equivalent experience).

  • 5+ years of hands-on experience with UNIX/Linux server environments.

  • Strong familiarity with HPC hardware, including CPUs, memory, storage devices, GPUs, etc.

  • Proven hands-on, hardware, software, and network technical skills.

  • Proven implementation/administration skills with open source technologies. In addition to deep GNU/Linux expertise, familiarity with cloud (e.g., OpenStack), software-defined storage (e.g., Ceph, BeeGFS, Gluster, Lustre), and software-defined networking (e.g., Cumulus Linux) are expected.

  • Experience with Ethernet network configuration and TCP/IP administration.

  • Experience with high speed networks, like InfiniBand and Omni-Path Architecture (OPA).

  • Proven implementation/administration skills with High-Performance Computing (HPC) technologies, including cluster management software stacks (e.g., Scyld ClusterWare, xCAT, Bright Cluster Manager), resource managers/job schedulers (e.g., Slurm, TORQUE, PBS Pro, Moab).

  • Proven application build, installation, and configuration skills, including familiarity with the GNU toolchain.

  • Outstanding verbal, written, and interpersonal skills.

Preferred Qualifications

  • Red Hat Certified Engineer or SUSE Certified Engineer or equivalent.

  • Familiarity with any number of parallel applications available for industry verticals (e.g., ANSYS, WRF, LS-DYNA, Gaussian, Matlab, etc.).

  • Experience with MPI libraries (MPICH, MVAPICH, and OpenMPI).

  • Security clearance or ability to obtain U.S. security clearance.

  • Ability to help grow a vibrant, leading edge, professional services organization.

Working Conditions

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The employee is regularly required to talk, hear, and sit. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

  • Moderate to extensive keyboard activity required.

  • Lifting and carrying (up to 30 lbs.) is required.

  • Travel up to 50% may be is required; currently travel is limited due to the COVID19.

Interview process includes completing our employment application forms. All offers of employment are contingent upon a successful background check, and proof of legal status to work in the U.S. We utilize E-Verify.

Penguin Computing is an Affirmative Action/Equal Opportunity Employer and is strongly committed to all policies which will afford equal opportunity employment to all qualified persons without regard to sex, age, national origin, race, ethnicity, creed, sexual orientation, gender identity, veteran status, disability, or any other characteristic protected by law.

Requisition ID: 2020-1112

External Company URL: https://www.penguincomputing.com

Telecommute: Yes