Experience Inc. Jobs

Description:

They will be selling both VPHP (Virginia Premier Health Plan) and OHP (dental care/appt transport) for Medicare and IP plans

POSITION DUTIES AND PRIMARY RESPONSIBILITIES

The Licensed Telesales Representative is responsible for educating Medicare beneficiaries about VPHP products, on their healthcare options and helping them make an informed decision on which plan is most appropriate for their individual health needs.

Responsible for selling Virginia Premier Health Plan’s Dual Eligible Special Needs Plan (D-SNP) to eligible beneficiaries telephonically. This includes strict adherence to the Centers for Medicare and Medicaid Services (CMS) Sales and Marketing regulations and Virginia Premier policies and procedures. Only able to sell Virginia Premier products. Maintain yearly appropriate training and licensure renewal as required.

POSITION DUTIES AND PRIMARY RESPONSIBILITIES

The Licensed Telesales Representative is responsible for educating Medicare beneficiaries about VPHP products, on their healthcare options and helping them make an informed decision on which plan is most appropriate for their individual health needs.

Must have Virginia insurance license, have or be eligible for AHIP certification, Medicare and/or Contact Center experience.

The typical day will be taking incoming calls from potential members who are looking to see if they qualify to enroll for coverage. Based on information that the prospective member provides the Insurance Agent will be evaluating to see if they qualify for an Individual or Medicare Plan. The agent will also be responsible for providing insurance coverage quotes and educating the prospective member on plan inclusions and offerings. They will also be responsible for completing the enrollment if the caller would like to move forward with the plan. If the caller is not eligible they are letting them know who they can call for more information. In addition will responsible for transferring calls from those who call into the wrong department. If there is downtime there would be outbound calls to families who’s dependents are aging off of plan and offering individual quotes to those.

**They are taking calls from potential medicare and individual plan members (these come from marketing, sales leads, commercials, letters) On average they will do 3-4 enrollments per day hopefully which take 30-45 minutes

When they are doing outbound calls they are reaching out to perspective customers and beneficiaries (Medicare). All are warm calls - people who are interested in Sentara insurance IP or Medicare. Most have heard about the plans from commercials or written adds or expressed interest online.

Skills:

Licensed Insurance Agent, Health Insurance, Licensed Health Insurance, Medicare, Sales, cms, Individual Plan, health care

Top Skills Details:

Licensed Insurance Agent,Health Insurance

Additional Skills & Qualifications:

Licensed Health Insurance

Need to be licensed in the state of Virginia

Need to get certified for Marketplace plans through CMS - its free

Need to have health insurance sales

Call center

Computer skills - use Oracle

Understanding of Medicare and Individual plan

Experience Level:

Intermediate Level

Start Date: August 19th

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.