Experience Inc. Jobs

Description We are offering a contract to hire employment opportunity for a Front Desk Coordinator in Virginia Beach, Virginia. In this role, you will be part of the administrative team, ensuring smooth operations within our multi-line phone system and concierge services.

Responsibilities

• Serve as the first point of contact, managing correspondence by answering multi-line phone system

• Provide administrative assistance including organizing files and data entry

• Deliver exceptional customer service by addressing and resolving customer inquiries in a timely manner

• Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage, track and report on customer interactions

• Demonstrate strong interpersonal skills in interacting with clients, visitors and team members

• Oversee the smooth operation of concierge services, ensuring customer satisfaction and maintaining service standards

• Maintain and update customer information, ensuring accuracy and confidentiality

• Monitor customer accounts, identifying any issues and taking appropriate action when necessary

• Support the team in managing and coordinating front desk tasks. Requirements • Minimum of one year experience in a similar role or related field

• Proficiency in Administrative Assistance tasks

• Experience in answering multi-line phone systems

• Familiarity with Concierge Services

• Exceptional Customer Service skills

• Proficient in Data Entry tasks

• Strong Interpersonal Skills

• Proficiency in Microsoft Office Suite including Excel, Outlook, and Word

• Experience in Organizing Files in a professional setting

• Ability to work in a fast-paced environment and multitask effectively

• Excellent oral and written communication skills

• High level of accuracy and attention to detail

• Strong problem-solving skills

• Ability to maintain confidentiality of sensitive information

• Demonstrated ability to work independently and in a team

• Flexibility to work in different shifts, including weekends and holidays if necessary.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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