Job Information
Old Dominion University Desk Coordinator in Virginia Beach, Virginia
Posting Details
Working Title Desk Coordinator
Position Number 01388A
Department VP ACAD AFF
Location Virginia Beach, VA
Type of Position Classified
Type of Job Full Time
EEO Category F Administrative Support (Clerical & Sales)
Job Description
This position is responsible for providing frontline desk customer service to students, faculty, staff, and others. Also provides administrative support for a wide range of student success, retention and recruitment programing. Represent the team at weekly meetings and events, as needed. The position will support fiscal duties as directed by supervisor. May also lead and direct the work of students and hourly staff as needed.
Type of Recruitment
Knowledge, skills and abilities
Considerable knowledge of effective customer service and problem resolution techniques. Considerable knowledge of standard office practices and procedures. Working knowledge of information systems and PC-related software to include Microsoft Office products. Effective oral and written communication skills. Effective time management and organizational skills. Demonstrated ability to prepare correspondence, manipulate data and produce reports. Demonstrated ability to lead and direct the work of student and hourly worker. Demonstrated ability to work independently and be a team player. Demonstrated ability to pay attention to detail.
Special licenses, registration or certification
None
Education or training
None
Level and type of experience
Considerable experience providing administrative support and customer service in a team environment. Considerable experience working with diverse customers.
Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)
Coursework in business, administration, hospitality or other related filed of study. Some experience working in higher education. Some experience with BANNER .
Conditions of Employment
This is an open until filled recruitment. This recruitment may close after the five-day required posting period when a suitable pool of applicants has been generated.
This is not a telework position.
Monday-Friday 8am-5pm. Work location: Virginia Beach, VA
Annual Salary/Hourly Rate Salary commensurate with education and experience
Posting Detail Information
Job Requisition Number S02832
Job Open To General Public
Open Date 12/16/2024
Close Date
Open Until Filled Yes
Special Instructions Summary
Please submit Cover Letter and Resume
Criminal Background Check The final candidate is required to complete a criminal history check.
College Home Page
Department Home Page
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141.
Alternative Hiring Process
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process.
To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.
To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information.
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
Cover Letter/Letter of Application
Resume
Optional Documents
Yellow Layoff Form
Blue Layoff Card
AHP Letter