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Robert Half Customer Service Representative in VIRGINIA BEACH, Virginia

Description Customer Service Representative Opportunities!

OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Service industry. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. Expect this role to exist within a dynamic and fast-paced working environment. This long-term temporary Customer Service Representative position could be for you, if you're available to work in Virginia Beach, Virginia.

How you will make an impact

  • Retrieve and oversee the sending of written business communications

  • Organize and route incoming telephone calls

  • May support business development and client referral goals by actively cross-selling and referring customers

  • Provide accurate, friendly customer service in a timely fashion Requirements - Expertise in Superior Customer Service

  • Adeptness in Answering Inbound Calls

  • Customer service experience desired

  • Answering Inquiries experience highly desired

  • Deep understanding of Microsoft Excel

  • Update Spreadsheets experience

  • Excellent written/verbal communication and organizational skills

    • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Advanced Microsoft Office skills

  • Ability to interact effectively with internal and external partners and clients/customers

  • Basic knowledge in computer software programs and office equipment

  • 3+ years of past relevant experience

  • Experience performing extensive research to resolve complex customer inquiries

  • Customer service and office administrative skills

  • Ability to recognize, evaluate, and resolve problems effectively

  • Positive attitude and an engaging businesslike approach

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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