Job Information
Villanova University College of Nursing IT Coordinator in Villanova, Pennsylvania
Villanova University Posting Details
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Posting Details (Default Section)
+-----------------------------------+-----------------------------------+ | Posting Number: | 20244046S | +-----------------------------------+-----------------------------------+ | Position Title: | College of Nursing IT Coordinator | +-----------------------------------+-----------------------------------+ | Position Type: | Staff | +-----------------------------------+-----------------------------------+ | Location: | Villanova, PA | +-----------------------------------+-----------------------------------+ | Recruitment Type: | Internal/External Applicants | +-----------------------------------+-----------------------------------+ | Work Schedule: | full-time/12-months | +-----------------------------------+-----------------------------------+ | Avg Hours Week | | +-----------------------------------+-----------------------------------+ | Department: | 232-Nursing | +-----------------------------------+-----------------------------------+ | Position Summary: | As an integral member of the | | | College of Nursing IT team, the | | | IT Coordinator reports to the | | | Manager, Nursing IT and provides | | | technological and administrative | | | support to administrators, | | | faculty and staff in the | | | implementation, integration, and | | | use of technology within the | | | College academic and work | | | environment. This individual | | | provides tier-one technical and | | | administrative support to the | | | College of Nursing guests, | | | faculty, staff, and students with | | | resolving and troubleshooting | | | hardware, software, operating | | | system, email and other technical | | | or administrative support issues, | | | in conjunction with other Nursing | | | IT members and University | | | Information Technology ( | | | | | | UNIT). The IT Coordinator also | | | provides | | | technological/administrative | | | support for College of Nursing | | | onsite and virtual events, | | | nursing simulation, and student | | | online proctored exams simulating | | | | | | NCLEX testing. The IT Coordinator | | | creates, runs, and disseminates | | | reports using University data | | | warehouse tools specific to | | | requests and maintains various | | | contact and mailing lists for the | | | College. The Coordinator assists | | | with the support and maintenance | | | of the College website. Villanova | | | is a Catholic university | | | sponsored by the Augustinian | | | Order. Diversity and inclusion | | | have been and will continue to be | | | an integral component of | | | Villanova University's mission. | | | The University is an Equal | | | Opportunity/Affirmative Action | | | employer and seeks candidates who | | | understand, respect and can | | | contribute to the University's | | | mission and values. | +-----------------------------------+-----------------------------------+ | Duties and Responsibilities: | First Level Support | | | | | | | | | | | | - * Provides front-line | | | support to all | | | FCN faculty, staff, students, | | | and guests resolving and | | | troubleshooting day to day | | | hardware, software, mobile | | | device, email, operating | | | system, and others. Consults | | | and collaborates with | | | internal and external | | | resources to find solutions | | | to meet customer needs. | | | Resolves or refers any issues | | | to | | | FCN or | | | UNIT office as appropriate. | | | - * Assists in the | | | implementation, integration, | | | tracking, and use of hardware | | | and software within the | | | College academic and work | | | environment. | | | - * Performs learning | | | management system | | | administration, data | | | management, information | | | system management, user | | | support, and distance | | | learning/online education | | | initiatives. | |