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Capital One Manager, Product Management - External Data Platform in Vienna, Virginia

Towers Crescent (12066), United States of America, Vienna, Virginia

Manager, Product Management - External Data Platform

Product Management

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you

In this role, you’ll be expected to demonstrate proficiency in four key areas

  • Human Centered

  • You’ll define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of iterative software delivery, capable of thin-slice MVP grooming

  • You’ll leverage customer insights to influence priorities and roadmap feature development while advocating for and driving alignment between stakeholders in the development of acceptance criteria

  • You’ll obsess over UX/UI patterns and seek to create world class, omni-channel experiences

  • Business Focused

  • You’ll own and prioritize the near-term product roadmap to deliver on business outcomes, quickly identifying points of leverage in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomes

  • You’ll utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team

  • Technology Driven

  • You’ll understand and leverage technology and end-state architecture vision to partner with technology team to drive comprehensive design decisions out of white space technical problems

  • You’ll share business strategy and roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside Tech Lead

  • You’ll deliver value by creating reusable, extensible and resilient capabilities and proactively identify opportunities when key metrics on security, resilience and performance are not performing

  • Transformational Leadership

  • You’ll develop and communicate a 6-month vision to senior stakeholders and partner teams with accurate details and transparency on risks and impediments, and proactively build relationships with those outside of your immediate team resulting in horizontal influence

  • You’ll Contribute to team culture and recruiting by leading activities to attract and retain top talent and mentoring and developing junior product associates

Our Data Exchange Platform team is selectively recruiting a high energy, forward-thinking Product Manager to lead our external portals agenda as we achieve scale and grow to better strategic partner relationships through simple experiences for our partners to integrate with our products.

We look for people who obsess over removing friction from the overall developer experience and thrive in an entrepreneurial environment driven by both analysis and creativity. You have a working understanding of API and file integrations and can deeply understand the pain points that matter to developers. You are a strong Product leader who is selfless and invests in the success of your peers, managers and partners with a deep understanding of products, analytics, technology and operations.

As a Product Manager, you’ll lead nimble cross-functional teams who share your passion and drive for solving human and business problems with data. In this role, you will:

  • Understand the developer and partner personas and how to drive great experiences

  • Drive vision and strategy by leading product/tech discussions

  • Drive product objectives with business cases, product success metrics, design thinking, customer feedback, market research, marketing strategy and competitive analysis

  • Ground assumptions in human centered design with a natural empathy for customers/developers

  • Lead the design and build of new solutions that simplify processes for partners and associates

  • Serve as subject matter expert, contributing practitioner, thought leader, career guide and mentor to teams

  • Stay abreast of new technologies that are driving business process simplification across the industry and be the leader in driving that change by partnering and piloting across various business areas.

  • Partner with the Technology team to bring Product Vision to life and inspire the team by driving design thinking mindset for Product Owners, developers and designers.

  • Have a bias to action and a proven track record of delivering minimum viable products and business models to market at rapid speed

  • Demonstrate a high level of intellectual curiosity and comfort with ambiguity.

  • Experience working with Agile Methodologies will be critical

We want you if you are:

  • Intellectually Curious . You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.

  • Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.

  • Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work.

  • Passionate & Customer Focus . You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.

  • Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.

  • Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.

Basic Qualifications:

  • Bachelor’s Degree or military experience

  • At least 3 year of product management experience or at least 3 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Preferred Qualifications:

  • Bachelor’s Degree in Computer Science or Engineering

  • MBA or Master’s degree

  • 2+ years of experience in Agile product management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

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