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Overview

To assist with managing, planning and oversight of 1st line risk management functions for the Real Estate Lending (REL) Division to ensure the overall effectiveness of risk and compliance management programs, risk analytics and operations. Plan, develop, and implement operational risk frameworks/measurements methodologies, policies, standards, and procedures to ensure effective quality control and audit procedures. Ensure operational risk programs align with strategic business initiatives, achieve business and quality objectives, mitigate risk and enhance operating procedures. Promote operational efficiency and service excellence through appropriate risk controls, process improvements and training.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Assist with the management of functional reviews, root cause analysis, and analysis of operational risk in REL

• Develop and implement tools, methods, and programs to identify and mitigate operational and regulatory risks to mitigate risk exposure

• Manage and partner on efforts to identify and develop innovative, creative, and strategic initiatives for process improvements to sustain and improve risk in REL

• Collaborate with the Office of General Counsel (OGC), 2nd Line Regulatory Compliance, Enterprise Risk Management (ERM), Lending, Information Security and other NFCU Business Units, Audit, and regulators to support risk and compliance-based initiatives

• Collaborate with other business units and functions to assess and support organization risk mitigation needs by developing strategies, tactics, and quality review solutions

• Establish Risk and Control Self-Assessments (RCSAs), and Controls Testing to evaluate control effectiveness, identifying control failures, Issues and Events management, facilitating risk and compliance remediation, internal and external audits and regulatory

• Oversee quality control audits to ensure compliance with applicable federal and state laws, rules, regulations, and NFCU policies and procedures

• Manage the identification and remediation of control deficiencies, develop solutions to strengthen controls, and oversee corrective actions to aid management decisions

• Communicate quality assurance procedures, existing protocols, and effective controls to improve products and services

• Collaborate with staff, senior management, and business unit partners to assess and support organization risk mitigation needs by developing strategies, tactics, and quality review solutions

• Evaluate the adequacy of corrective action taken on past reviews and report on the status of approved recommendations

• Measure and evaluate the success of risk programs to determine their effectiveness and to ensure the business units' adherence to the risk framework requirements, internal policies, and best practices

• Stay abreast of regulatory compliance standards, new and developing risk trends and best practices

• Provide feedback to ensure training is in full compliance with all applicable statutory requirements and Navy Federal policies, procedures, rules, regulations, and values

• Ensure risk control recommendations/solutions support optimal internal/external exam/audit preparedness

• Acquire, process diverse information to develop effective recommendations and corrective actions for management actions/initiatives

• Contribute to a culture of collaboration by actively working across business lines and sharing knowledge

• Oversee quality control audits to ensure compliance with applicable federal and state laws, rules, regulations, and NFCU policies and procedures

• Perform other duties as assigned

Qualifications

• Advanced knowledge of operational and regulatory risks and controls, including knowledge of risk management techniques from both detection and mitigation perspectives

• Significant experience in risk assessment methodology and systems

• Experience in managing audits working with internal audit and external examiners

• Advanced knowledge of, and proficiency in, data analysis, reporting, and operations research

• Ability to develop conclusions and feasible alternatives to formulate courses of action, including forecasting and cost-benefit analysis

• Significant experience managing multi-dimensional teams and projects which involve organization, holding strategy and status meetings, planning, motivating, and managing the work of participants

• Experience in managing risk and/or compliance related activities in financial services or other relevant industry

• Advanced knowledge of applicable federal and state laws, rules, and regulations

• Advanced knowledge of mortgage/banking/financial industry trends, products, and services

• Experience demonstrating thought-leadership, initiative-taking, decision making and creativity in solving business problems

• Experience managing multiple priorities independently and/or in a team environment to achieve goals

• Working knowledge of mortgage fraud issues, patterns, and processes

• Experience leading and managing an analytics and risk operation, preferably in a large financial institution, including operational and regulatory risk controls

• Advanced leadership skills and the ability to guide others and prioritize multiple duties to achieve results in a multi-tasked, time sensitive office environment

• Advanced analytical/quantitative, reconciliation and deductive reasoning skills

• Advanced skill developing and implementing programs

• Advanced skill building effective relationships with all levels of staff, management, stakeholders, and vendors, through rapport, trust, diplomacy, and tact

• Advanced verbal, written, interpersonal, and presentation skills to communicate clearly and concisely technical and non-technical information to all levels of management

• Effective skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation

• Bachelor's Degree in a related field or the equivalent combination of education, training, and/or experience

Desired Qualification(s)

• Knowledge of ACES Quality Control Software program

• Working knowledge of NCUA and FFIEC regulations, COSO, and other risk frameworks a plus

• Knowledge of Navy Federal's functions, philosophy, products, and services

• Risk Management or Regulatory Compliance Certification such as ICBBR, FRM, or NCCO

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

• Military Times 2022 Best for Vets Employers

• WayUp Top 100 Internship Programs

• Forbes® 2022 The Best Employers for New Grads

• Fortune Best Workplaces for Women

• Fortune 100 Best Companies to Work For®

• Computerworld® Best Places to Work in IT

• Ripplematch Campus Forward Award - Excellence in Early Career Hiring

• Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 17621