Job Information
Fairmont Security Officer in Victoria, British Columbia
Company Description
Recognized as one of Top 21 Iconic Hotels in the World by National Geographic Traveler magazine, honoured with Travel + Leisure Magazine’s World’s Best Award for Top 10 City Hotels in Canada, and awarded Best Historic Hotel in the Americas, Fairmont Empress is located in Victoria, BC overlooking the city’s sparkling Inner Harbour.
This Forbes Four-Star, 4-Diamond property offers 464 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, Q at the Empress Restaurant featuring Pacific Northwest cuisine and award winning wine list, and Q Bar with its regionally focused cocktail culture was recently named to Canada’s 50 Best Bars list. World famous Tea at the Empress is a bucket list experience in the hotel’s sophisticated Lobby Lounge. Located on Vancouver Island, Canada’s Castle on the Coast is the ideal starting point to explore British Columbia’s stunning natural beauty.
Job Description
What is in it for you:
Employee benefit card offering discounted rates at Accor properties worldwide
Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver
Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
Opportunity to develop your talent and grow within your property and across the world!
Complimentary meal during your shift through our Colleague Dining Program
Complimentary uniform laundering
Access to our Safety Footwear Reimbursement Program (up to $120 per year)
Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorks
Access to our company-matched Defined Contribution Pension Plan (DCPP)
Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
Hourly wage between $24.68 - $28.21
What you will be doing
Ensure the safety of the hotel, guests and employees
Oversee asset protection of hotel
Research and report any incidents in accordance with standards of Fairmont Hotels & Resorts
Be a visible security presence while on duty
Act as First Aid Attendant; responding to all first aid calls while on duty
Maintenance of effective relationships with Municipal, Federal or Corporate security/police forces
Qualifications
Your experience and skills include:
Previous experience in a customer service related position
BST certificate and Valid BC Security License or willingness to obtain a Security License
Occupational First Aid level 2
Bondable
Completely fluent English language skills, both written and verbal
Must be available for all shifts including evenings, overnight shifts and weekends.
Clear, professional and helpful communication in person and over the phone
Team player with excellent interpersonal and leadership skills
A high level of responsibility and ability to work well independently with minimal supervision
Commitment to provide excellent service and exceed guests' expectations
Impeccable grooming and presentation
Physical ability to perform the requirements of the job, including:
Standing/walking for extended periods of time
Performing repetitive work
Additional Information
Physical Aspects of Position (include but are not limited to):
Constant standing and walking
Frequent bending and kneeling
Frequent carrying and lifting up to 75lbs
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Your team and working environment: Welcome to Canada’s Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds – where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS