Experience Inc. Jobs

Job Information

ESL Federal Credit Union Teller - Across from the Eastview Mall in Victor, New York

Description

Hours:

40

Schedule:

Monday – Saturday with a day off during the week. Branch hours are Monday & Thursday 9:00 a.m. – 5:00 p.m., Tuesday & Wednesday 9:00 a.m. – 4:00 p.m., Friday 9:00 a.m. – 6:00 p.m., and Saturday 9:00 a.m. – 1:30 p.m. Must be flexible to meet current and future business needs.

Primary Accountability:

This position is accountable for servicing members within operational and service level guidelines while contributing to the achievement of team lead objectives. Take a leadership role in conducting end of day processes and assisting other tellers as needed.

Principle Accountabilities:

  • Process customer transactions effectively, efficiently and accurately

  • Meet transactions per FTE target

  • Meet balance accuracy standards

  • Participate in achieving team lead objectives.

  • Participate in efforts to achieve unit’s customer and employee satisfaction targets as measured through loyalty and employee pulse survey scores.

  • Ensure compliance with Audit/Operational controls

  • Adhere to member focus processes and expectations

  • Participate in coaching processes to improve proficiency in MF behaviors

  • Attend sales meetings, participate in sales activities to increase sales success

  • Use same member focus skills and behaviors to foster and meet internal customer satisfaction performance targets.

    Qualifications:

  • High School diploma or High School equivalency diploma required

  • 6-12 months teller experience preferred

  • Proficient in PC applications

  • Good verbal and written communications skills

  • People and team oriented

  • Prior sales experienced preferred

  • Maintains a high degree of flexibility in support of branch needs

  • Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper

We’re committed to diversity, equity, and inclusion. ESL recognizes the importance of a culture that embraces diversity and values individual differences. We are committed to cultivating a diverse workforce at all levels that mirrors the communities we serve. We welcome applications from people with diverse perspectives and backgrounds. We strive to create an inclusive, respectful and equitable environment, which makes ESL a great place to work!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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