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LAKE RIDGE BANK Retail Loan Service Specialist in VERONA, Wisconsin

JOB REQUIREMENTS: Retail Loan Service Specialist Job Locations US-WI-Verona # of Openings 1 Category Mortgage Overview Lake Ridge Bank is seeking a detail-oriented professional to join our team as a Retail Loan Service Specialist! The Retail Loan Service Specialist will be responsible for ensuring the quality and consistency of servicing all Mortgage, Consumer, and Retail loans from origination through final payoff and satisfaction. Servicing can include, but is not limited to, escrow (disbursements, analysis, etc), Secondary Market Investor (SMI) Reporting and Accounting, credit reporting, internal report reviews, loan booking, payment processing, etc. Must be knowledgeable regarding relevant state and federal government regulations, as well as Secondary Market Investor policies and procedures. Provide high quality client service to both internal and external clients. Responsibilities Retail Loan Service Associate Duties: Review and process daily loan service reports, mail, tickets, and make corrections and adjustments as necessary. Advise management of issues, anomalies, etc. Onboard all loans directly to the Navigator system including, but not limited to mortgage, consumer, retail, and participation loans. Provide timely and accurate payoff quotes as requested by client &/or third-party title insurance companies. Process paid notes within expected or required time frames which includes data entry of the transaction, typing of satisfactions or lien releases, and updating all systems appropriately. Process loan payments, manage and monitor automatic payment requests. Reconcile mortgage accounts. Promptly respond to client inquiries and assist in problem solving client issues/needs. Assist in maintaining and producing procedures for tasks in job description. Reporting and remitting payments, payoffs, etc., to secondary market Work through discrepancies following reporting of data (correct Freddie and FNMA edits and complete ECR\'s for MPF Xtra and Traditional loans) Promote and maintain positive relations with all internal and external contacts, clients, and potential clients. Regularly review... For full info follow application link. The State Bank of Cross Plains values a diverse workforce and is an Affirmative Action/Equal Opportunity Employer. Minorities, Females, Veterans and Individuals with Disabilities encouraged to apply. Consistent with State Bank of Cross Plains\' commitment to employ and advance qualified individuals with disabilities, State Bank of Cross Plains provides reasonable accommodation to apply for or perform a job. Some examples of reasonable accommodation include alternate methods to apply, provide documents in an alternate format, altering work procedures, specialized equipment or use of an interpreter. If an individual needs reasonable accommodations to apply or perform a job here at State Bank of Cross Plains, please contact Human Resources at (608) 849-2700 or email us. ***** APPLICATION INSTRUCTIONS: E-Mail a Rsum: humanresources@crossplainsbank.com Apply Online: ipc.us/t/74D2E10A9C5944A3

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