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Job Description

Insight Global is looking for QA Lead to join the Guest Education Center for one of North America's largest retail/wellness companies. This person will be the lead over 6 groups that support various testing streams within the Guest Education Center which range from Salesforce, Oracle, Twilio, and 5nine. It is expected that this individual will be creating better testing strategy, test plans, status reporting and will require little to no hands on testing themselves. They will also look at their automation strategy, what should have automation coverage, do they need to increase automation coverage and what percentage of automation testing they should be operating at.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

• Has 3 years of experience as a QA

• At least 2 years of experience as a QA Lead, leading multiple teams supporting different test funnels

• Has experience testing within a call center environment focused on call center technologies such as twilio, 5nine, etc.

• Has experience with automation technologies such as Selenium, Gitlab, Testrail and Jmeter - Experience testing Salesforce Service Cloud

• Experience with PowerBI, Snowflake, null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.