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Trulioo Partner Manager in Vancouver, British Columbia

About Us

Join an established, scaling and award-winning team at Trulioo (Truly-you)! Recognized as a “CNBC Disruptor 50 Company”, “Technology Pioneers” by the World Economic Forum, “Emerging Company of the Year” by the BC Tech Association, and KNOW Identity’s “Industry Leader of the Year!”

We are a Silicon Valley-funded tech company solving the problems of trust and safety online. To realize that goal we’ve built the world’s leading identity verification platform, enabling instant verification of 5 billion people and 330 million businesses in more than 195 countries through a single API. Hundreds of businesses worldwide depend on Trulioo GlobalGateway to help streamline and scale their customer onboarding, fraud prevention, and compliance operations across the world. We are headquartered in Vancouver, Canada, have a satellite office in Dublin, Ireland, and are expanding our US teams in both San Diego and Austin. Our competitive advantage is, and always will be, our people.

Position Summary:

Reporting to the Partnerships Team Lead, the Partner Manager is responsible for onboarding and managing accounts for our data partners. You will work cross-functionally across teams as well as with external data partners from around the world as the principal point of contact and/or escalation. The Partner Manager will analyze and optimize the strategy in their region to ensure Trulioo’s product is strong across the globe.

Primary Duties and Responsibilities:

  • Be a principal point of contact and/or escalation internally for global partner network

  • Proactively collaborate with internal stakeholders to drive positive business outcomes.

  • Facilitate data partner on-boarding by working cross-functionally across teams

  • Build relationships with partners by maintaining regular contact to ensure all stakeholders have a clear understanding of customer requirements and expectations

  • Ensure that data partners are approved in accordance with Trulioo’s procedures

  • Analyze core markets and define partner strategies within their region

  • Negotiate legal and commercial agreements with partners

    Key/Technical Skills:

  • Comfortable with technical terminology

  • Knowledge of the SaaS and B2B space

  • Strong business acumen, analytical, and data-driven with strong quantitative skills

  • Strong interpersonal skills

  • Organized with a proven ability to manage multiple projects concurrently

  • Self-motivated, competitive, and big appetite for high achievement

  • Team-oriented with ability to work independently

  • Strong drive to learn and make an immediate impact

  • Preference will be given to candidates who are fluent in Mandarin

    Education and Experience:

  • Bachelor’s Degree

  • 7+ years of partner management in Identity, Credit or other technology fields

  • Project management and contract negotiation experience

  • Experience with international markets and/or additional language proficiency

    Working at Trulioo

    A great place to work! Trulioo offers a fast-paced, dynamic, inclusive work environment where all employees have an impact. You will be challenged to achieve, develop, and grow as part of a hyper-growth company.

    Trulioo is proud to be an equal opportunity employer and our commitment to inclusion across race, gender, age, religion, identity and experience connects us with the customers and communities we serve, attracting top talent and passionate changemakers across the globe. At Trulioo, we truly believe “everyone is someone” and we invite you to join our mission and celebrate the positive change we are making in the world.

    Trulioo offers competitive compensation and extended benefits package including dental, vacation and learning opportunities and programs. We value our employees and have created a flexible and friendly work environment where everyone can succeed and grow with the company! We are team-driven, collaborative, and accountable to one another.

    Trulioo is a growing company and while we thank everyone in advance for considering us, only those who are being considered will be contacted. You must be legally authorized to work in Canada. We collect your full name, email address, phone number, and home address for the purpose of reviewing your application and establishing a possible employment relationship with you. #ZR

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