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Eagle River Water & Sanitation District Utility Services Technician (FOG/CCC) in Vail, Colorado

Utility Services Technician (FOG/CCC)

Job Details

Level

Entry

Job Location

Vail Administration Building - Vail, CO

Position Type

Full Time

Salary Range

$26.41 - $49.55 Hourly

Job Shift

Day

Summary

The Utility Services team at ERWSD is looking for a water professional who is excited to provide an important service for our organization, customers, and community to join our dynamic team as a Utility Services Technician (FOG/CCC). This role will be involved in developing, implementing, and enforcing a Fats, Oils, and Grease (FOG) program, as well as ensuring Cross Connection Control (CCC) regulations are met. This technician will inspect structures for compliance, interact with customers, resolve violations, maintain organized records, and create policies as needed. This is a great job for someone who is equally comfortable talking to customers as working in the field with tools in hand. The ideal Utility Services Technician (FOG/CCC) is an independent person looking for workplace stability while still pushing forward to constantly learn, adapt, and stay ahead of the curve with industry best practices. Additionally, we offer excellent benefits, a robust housing program and opportunities for training, certification and development.

The Day to Day

While this role will be full of variety and no two days will look the same, the following summarizes the main duties and responsibilities of this role.

  • FOG & CCC Responsibilities : Conduct hazard surveys to verify backflow function, identify cross connections, and determine level of hazards. Notify customers of pending surveys. Notify customers of non-compliance/compliance items and re-surveys as required. Test and repair backflow devices as needed. Provide information to maintain database of accounts requiring annual surveys and records of testing for all compliance devices. Respond to complaints and conduct surveys and/or investigations to determine the source of pollutants possibly entering the water distribution system. Respond to illegal or illicit connections to the potable water system and backflow incidents. Communicate with the public and draft various formal communications. Answer customer questions regarding the purpose of backflow prevention assemblies, methods of installation, and the required protection necessary for specific hazards. Assist with public outreach and educational events.

  • Customer Service : Interact with customers regarding FOG compliance, controlling cross

  • Documentation : Inspect new and existing structures, properties, and premises and notes violations, maintains inspection logs, and creates reports as needed.

  • Administration : Complete administrative functions correctly and on time including purchasing card reconciliation, time entry, scheduling, and reading emails.

  • Safety : Demonstrate understanding of district Rules and Regulations as it pertains to Utility Services department. Embrace the safety culture at the District and follow all safety protocols. Maintain all required safety certifications and make sure all safety trainings are up to date.

  • Teamwork : Work collaboratively with all departments and district staff. Demonstrate a willingness to work independently and in a team environment. Support Meter Services team with tasks such as curb stop turn on/offs, confined space entry, and other tasks as needed.

  • Communication : Interact with various Departments to ensure FOG and CCC efforts are aligned with operational needs

  • Culture : Embraces district mission, vision, and values.

Qualifications & Competencies

  • High school diploma or general education degree (GED)

  • 6 months construction or maintenance experience, preferably involving work with water meters or related water service lines OR completion of college-level coursework or formal training program in water distribution or wastewater collection is desired.

  • Must be 18 years or older.

  • Colorado Distribution and Collection Licenses strongly preferred. Must be able to obtain Colorado Water Distribution Operator I and Wastewater Collection Operator I certifications within the first 12 months of employment. All Certifications and Licenses must be kept current.

  • ASSE certification as Backflow Prevention Assembly Test required within first 12 months of employment.

  • Must be able to work in the field (75%) and in the office (25%).

  • Kindness and a desire to serve the community are key to success in this position.

  • Proven customer service skills and the ability to work productively with minimal direct supervision. This position works closely with customers, consumers, contractors, developers, and other District departments.

  • Must have aptitude and ability to work with data managements systems such as CIS or a utility billing system. Prior experience with asset management systems or work order systems preferred.

  • Must possess a valid Colorado Driver's license and be insurable under District's standards, submit to a pre-employment drug screen, and extensive background check.

  • Must obtain CPR/First Aid Certification within the first 6 months of employment.

    Schedule

    This position will work on-site Monday – Friday, 7:00 a.m. – 3:30 p.m.

    Salary Range

    There are four levels of Utility Services Technician – CCC/FOG (1, 2, 3, Senior) with different titles and pay ranges depending on candidate certifications, experience, knowledge, skills and abilities. Starting range depends on qualifications but generally falls within the minimum and midpoint of the pay range.

  • Utility Services Technician 1: $26.41 - $36.97

  • Utility Services Technician 2: $29.12 - $40.77

  • Utility Services Technician 3: $30.57 - $42.80

  • Senior Utility Services Technician: $35.39 - $49.55

    All applicants must apply online at www.erwsd.org by July 8, 2024. Contact erwsdjobs@erwsd.org for a full classification specification.

    Benefits

    At ERWSD, we value life-work balance and are leaders in the industry with our holistic benefits package, which includes but is not limited to:

  • Comprehensive medical, dental and vision coverage

  • Employee housing and $479 monthly housing stipend programs

  • Wellness program

  • Retirement savings plans (414h and 457)

  • 13.5 Paid Holidays

  • Paid Time Off (PTO) and Comp Time

  • Relocation Assistance (if applicable)

  • $650 Annual Recreation Benefit

  • Tuition Reimbursement

  • Ski Pass, Electrical Vehicle, and Computer loan programs

    Click HERE (https://d2ir6gu3mx7cqv.cloudfront.net/company/sites/152121/2024_ERWSD_Benefits_Guide.pdf) to learn more from our full 2024 Benefits Guide.

    We are an Equal Opportunity Employer

    We do not discriminate based on race, color, religion, national origin, sex, age, disability, sexual orientation, marital status, genetic information or any other status protected by law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.

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