Job Information
Numerator IT Systems Engineer in Vadodara, India
Objectives:
This position is for an experienced help desk Systems Administrator. Administer and maintain all Numerator information systems and related equipment and services, including and without limitation to the following: workstations, servers, phones, operational software, corporate and sales software, security software, telecom services, printers, and scanners. Provide support to internal users. Fulfill other responsibilities as assigned.
Responsibilities:
Tier 1 and 2 end user support
Project Management
End point administration
Business continuity as related to user end points
System Security as related to user end poi
Software Installation, Maintenance, and Administration
Knowledge Transfer and Continuous Improvement
Documentation
- After hours and Weekend Support Calls
Knowledge, Skills, and Abilities:
Education and Experience
Bachelor's Degree in Computer Science or equivalent work experience
1 + years IT experience
Required Skills
Excellent written and verbal English skills
Ability to work on and keep track of multiple tasks
Proven project management experience
Excellent diagnostic ability
Ability to think “outside the box”
Ease in setting up and managing workstations and laptops
Ability to work well on a team as well as independently
Managing and monitoring help desk tickets
Hardware firmware and driver checks
Maintaining image libraries
Anti-Virus monitoring and patches
Monitor performance, events, disk space, and services
Microsoft and 3rd party patches and updates
Optional Skills
Microsoft Certifications
MacOS experience
Leadership experience
Working Relationships:
Reports to IT Manager
Works with other members of IT and Hosting