Job Information
The Hertz Corporation Rates & Service Analyst in Uxbridge, United Kingdom
Responsibility for maintaining, creating, analysing, and auditing rate structures for all brands and destinations within the Rate engine, updating Tour Master, Rate management system, Sales System, and any future pricing system. The individual is expected to build knowledge and become the expert in all system areas, learning functionality to manage rate setup for retail, tours, promotions, and associations. A successful candidate must understand how rates are calculated, analyse data and be able to identify correct settings to update systems accordingly. The individual is required to follow audit processes and be accountable for the quality of output, using control tools and testing protocols.
A Day in the Life:
This is a role in a busy, fast paced, evolving environment, part of the revenue management team with responsibility for maintaining data in the rates system for all Europe, Middle East & Africa. The candidate must be proactive, able to adapt quickly to business needs and able to find rapid solutions for required outcomes. The role reports under the Director Rate Systems & Services. This is a role that has direct impact in our financial performance with key result areas linked to price accuracy, providing support for revenue management and operations activities.
What You’ll Do:
Review and Identify rate requirements in response to requests for rate structure changes, data analysis, enhancements, promotion activity, error rate investigation, launch products and analyse problem reports.
Audit and ensure high quality output, driving best practices, seeking constant improvements while adhering to company policies.
Collaborate with Revenue management teams, Data analytics, Field operations, E-commerce, Sales and marketing teams, franchise teams and all other functions across the business.
Manage rates structures and data in rate engine and pricing systems.
Create products and promotions.
Contribute to department performance by meeting key metrics such as
What We’re Looking For:
Bachelor level degree or equivalent qualification by comparable experience
Strong analytical skills and IT literate
Proficient in MS Office applications
Excel intermediate knowledge
Ability to collaborate with internal and external stakeholders across multiple functions and locations.
Ability to influence.
Flexible and adaptable; ability to work effectively in ambiguous situations.
Excellent verbal and written communication skills
Results driven, ability to make decisions and help solve problems.
Experienced within a complex, demand/ supply planning environment.
Ability to drive process and organisational change.
Ability to motivate teams and keep a positive attitude in a fast-paced environment.
Ability to work under minimal supervision with a goal-oriented mindset.
Ability to see the big picture and leverage critical thinking and decision-making skills.
Excellent organisation, time management, delegation, and prioritisation skills.
What You’ll Strive For:
Department focus areas include [department targets]
Successful performance in key areas including timely delivery and optimisation of processes, rate structure and system enhancements/
Key Performance Metric: Rate accuracy/ error limitation
Key Performance Metric: Leisure performance revenue/ RPD
Key Performance Metric: Europe pre-tax profit
What You’ll Get:
40% off any standard Hertz Rental in a Corporate country
Paid Time Off (25 days annual leave)
Employee Assistance Programme for employees and family
Competitive salary
Training and development opportunities to enhance your career
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
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