Job Information
Urbana Country Club Shift Manager in Urbana, Illinois
As a Shift Manager, you will be responsible for overseeing daily operations in our fine dining restaurant, ensuring that our high standards of service and quality are consistently met. You will lead a team of dedicated staff, manage guest interactions, and work closely with the kitchen and service teams to provide an exceptional dining experience.
Key Responsibilities:
Supervise and manage the daily operations of the fine dining restaurant during assigned shifts.
Ensure that all members and guests receive outstanding service that exceeds their expectations.
Train, mentor, and motivate front-of-house staff to deliver top-notch service.
Coordinate with the kitchen staff to ensure timely and accurate food service.
Handle guest inquiries, concerns, and complaints in a professional and courteous manner.
Monitor inventory levels, ensuring adequate supplies for daily operations.
Assist in scheduling and managing staff to maintain optimal staffing levels.
Uphold health, safety, and sanitation standards in compliance with regulations.
Lead by example, maintaining a positive and professional demeanor at all times.
Collaborate with the management team to implement service improvements and new initiatives.
Requirements
Minimum of 2 years of experience in a supervisory or management role in a fine dining or upscale restaurant setting.
Strong leadership skills with the ability to motivate and manage a team effectively.
Excellent communication and interpersonal skills.
Ability to handle high-pressure situations with grace and professionalism.
Strong organizational skills and attention to detail.
Knowledge of food and beverage service standards.
Availability to work flexible hours, including evenings, weekends, and holidays.
Benefits
Competitive salary based on experience.
Health, dental, and vision insurance.
Paid time off and holidays.
Opportunities for professional growth and development.